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Associate Director, Patient Support Programs

Company: AbbVie
Location: Sunnyvale
Posted on: November 11, 2019

Job Description:

General Position Summary/Purpose:The Associate Director, Patient Support Programs will work closely with several departments including but not limited to US Marketing, Sales, Regulatory, Legal, Compliance, and external customers. He/She will be the in house individual responsible for developing patient support strategies and implementing & managing programs to support IMBRUVICA patients in the US. This individual also will be responsible for sourcing & managing vendor contracts and overseeing project budgets. These efforts will include a need to coordinate cross functionally with the Market Access and Marketing teams, both in house and field based.The candidate must be able to operate in a fast-paced organization, with high expectations and accountability on quality and timing of the deliverables. This is an excellent opportunity to join a high performing team committed to making a difference for the betterment of patients.Key Accountabilities/Core Job Responsibilities:

  • Highly motivated and detail oriented
  • Lead and manage IMBRUVICA's hub, copay, and nurse support programs
  • Based on market insights, enhance and develop "best-in" class patient support initiatives and programs to attain strategic objectives
  • Determine annual patient support plan and budget and align with cross-functional partners
  • Manage internal and external business partners, including vendor contracts, reporting requirements, and budgets
  • Support the creation and implementation of field pieces to educate on patient support resources
  • Define and proactively measure patient support program performance and metrics
  • Attend external meetings and conferences to gather insights and best-practices, and keep current with trends that may impact patient support programs
  • Ensure company values are met on a consistent basis
  • Work closely with other departments and compliance legal departments to ensure all training responsibilities, policies, and procedures are met
  • Position will be individual contributor with ability to influence, direct, and manage cross-functional partners
    • Bachelors Degree or equivalent required; Scientific degree, MBA or other advanced degree is a plus
    • 7+ years relevant experience with increasing job responsibilities, preferably in the pharmaceutical industry
    • Prior US in-line Marketing experience is a plus
    • Strong knowledge of the pharmaceutical market, including purchasers, payers, and associations is required
    • Excellent presentation skills, both written and verbal
    • Demonstrated ability to manage multiple projects within specified timelines, budgetary and quality standards
    • Experience implementing programs that require process, operations, data, and ongoing quality improvement
    • Experience leading and influencing cross-functional teams
    • Experience with access support and reimbursement for specialty pharmaceutical products.
    • Experience managing customer facing vendors
    • Excellent verbal and writing skills as well as excellent interpersonal and relationship building skills
    • Shown ability to think strategically as well as execute tactically in previous roles
    • High level of proficiency in Microsoft Excel, Word and Power Point is required
    • May require up to 30% travel based on business need

Keywords: AbbVie, Sunnyvale , Associate Director, Patient Support Programs, Executive , Sunnyvale, California

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