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Director, User Experience - WEC

Company: Walmart
Location: Sunnyvale
Posted on: November 11, 2019

Job Description:

Position Summary...Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.What you'll do...Responsibilities

  • Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-15 associates across design, research and content.?
  • Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.?
  • Juggle many objectives, as a consistent champion for the customer.
  • Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.
  • Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps across 5 platforms & 4 brands (Walmart, Sam?s club, Superama and Bodega Aurrera. Identify the need for analysis of customer behavior changes (for example, spikes in sales, revenues, traffic, abandonment, engagement)
  • Gain strategic alignment within and across the organization
  • Manage and approve prototypes, specification documentation and style guides.
  • Provide overall design direction & full hands-on design work as needed, iteratively creating interaction flows, wireframes, visual, interactive prototypes, and detailed design specifications.
  • Present design work to UX, Business, Product, and Engineering teams, as well as stakeholders and executive leadership and gain buy in on proposed approach
  • Involves 30% travelMinimum Qualifications
    • Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 10 years? experience in user experience design or related field.
    • 3 years of supervisory experience.Preferred Qualifications
      • Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
      • 8 years experience in software design or related field.
      • 6 years experience in eCommerce or related field.
      • 2 years experience developing user experience solutions with agile methodology
      • 2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.
      • Fluent in Spanish is a huge plus.LocationSunnyvaleMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Keywords: Walmart, Sunnyvale , Director, User Experience - WEC, Executive , Sunnyvale, California

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