SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

Account Manager, Enterprise

Company: JFrog
Location: Sunnyvale
Posted on: June 15, 2019

Job Description:

Manage amazing customers like VMware, LinkedIn, Netflix, Twitter, Cisco and more! We achieve 95% contract renewal rate among our fortune 500 customers not only because of the brilliant products we create but also because of the unbeatable support and services we provide. Our passion for high-quality software, unique customer service and phenomenal support is the foundation of our success!Responsibilities



  • Develop customer relationships to promote retention and loyalty
  • Identify & close new up-sell and expansion opportunities with existing customers
  • Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers' usage of JFrog's product (evaluate product adoption)

  • Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;

  • Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates

  • Maintain long-term account health and relationships

  • Evaluate renewal probabilities
  • Work with customers to ensure satisfaction; support pre-sales cycles
  • Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
  • Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;

  • Escalate at-risk customers appropriately

  • Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
  • Make sure to keep customers updated on best practices, product features, new releases, and upgrades


    Desired Skills and Experience



    • Bachelor's degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering

    • Minimum 5 years of experience preferably in Software subscription sales
    • Revenue quota carrying experience with large enterprise customers is a must
    • Experience is managing & owning the full sale cycle from lead to closing the deal
    • Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel

Keywords: JFrog, Sunnyvale , Account Manager, Enterprise, Executive , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Restaurant Manager
Description: Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a 1-2 (more...)
Company: Panda Express
Location: Modesto
Posted on: 06/18/2019

Restaurant Manager - Merced, CA - CCA
Description: Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a 1-2 (more...)
Company: Panda Express
Location: Merced
Posted on: 06/18/2019

Field Service Manager
Description: We are looking for a Field Service Manager to oversee Product Deployments and onsite Field Support. This role will ultimately be responsible for enabling key partners to deploy Datrium products education, (more...)
Company: Datrium
Location: Sunnyvale
Posted on: 06/18/2019


VP of Marketing
Description: Galileo is hiring a visionary VP of Marketing who will tell Galileo's compelling story to the world, helping to strategically grow our reach. A central leader of Galileo's management team, this individual (more...)
Company: Galileo Learning
Location: Oakland
Posted on: 06/18/2019

Director, Actuarial
Description: AT DELTA DENTAL WE: br PROMOTE ACCOUNTABILITY, INTEGRITY AND COLLABORATION: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on (more...)
Company: Delta Dental of California
Location: Oakland
Posted on: 06/18/2019

Restaurant Manager - Monterey - Salinas, CA - BA
Description: Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a 1-2 (more...)
Company: Panda Express
Location: Salinas
Posted on: 06/18/2019

COMMUNICATIONS DIRECTOR / PRESS SECRETARY
Description: The communications director is in charge of all of the campaigns interactions with the media.
Company: Wade for Mayor Political Campaign
Location: San Jose
Posted on: 06/18/2019

Search engineering manager
Description: Let companies apply to you,
Company: hired
Location: Tracy
Posted on: 06/18/2019

Associate Director of Commercial Services (Apply Via Search Firm)
Description: Job Title: Associate Director of Commercial Services Apply Via Search Firm Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 24969 Job Code: 3312 Administrator II Department: Business Services (more...)
Company: San Jos-- State University
Location: San Jose
Posted on: 06/18/2019

Retail Manager
Description: Hospice by the Bay is currently seeking an enthusiastic lover of vintage merchandise and fashion to hire as a Retail Store Manager in our San Rafael Thrift and Gift Shop. The successful candidate will (more...)
Company: Hospice By The Bay
Location: San Rafael
Posted on: 06/18/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds