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Head of People

Company: Fin'l Services General, Sunnyvale, CA
Location: Sunnyvale
Posted on: September 15, 2018

Job Description:

Every day, Clover devices handle the core card and point-of-sale processing for hundreds of thousands of merchants. We provide next-generation payment services to the world's largest payment processor, First Data (USD$2.2 trillion processing volume). Behind the scenes, we operate a cloud platform providing processing, storage and collaboration for merchants, application developers, service providers and our merchants' customers. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. The Role: Clover is growing at an amazing rate. We've tripled the size of our team in the last 18 months and we're aiming to continue that trend in order to keep up with our phenomenal revenue growth rate. We've reached the point in our trajectory where we need an experienced Head of People to manage all People Operations for our HQ in Sunnyvale as well as our satellite offices in Colorado Springs and Atlanta. HR Operations: Lead all people development activities including compensation planning, review cycles, engagement surveys, and succession planning Provide guidance on employee relations issues Ensure legal and regulatory compliance in all employment-related aspects of the organization by using your knowledge in such areas as EEO, Fair Labor Standards, Wage and Hour, leaves, and other regulatory requirements including national office standards Create and maintain partnerships with our parent company, First Data and their Human Resources-related teams Ensure Clover scales & maintains its class-leading benefits program Office and Facilities: Spearhead People Operations in multiple offices with native office teams (Portland, Sunnyvale, Colorado Springs, and New York) Manage vendors, through onsite office teams, for on-site snacks and various meals Oversee the coordination of building space allocation and layout, communication services, maintenance and facilities expansion Manage events and conferences for purposes of recruiting, morale, improving talent brand and culture growth Culture Lead: Work with senior leaders to cultivate Clover’s company culture and retain its core values. Keep a pulse on introducing & managing positive influences as we continue to grow Build and maintain roadmap of company events and team activities across all locations that reinforce company values and keep Clover a great place to work Build processes around performance reviews and company feedback that reflect our values and ensure transparency and continuous improvement We're looking for someone who has: 8+ years of People Ops/HR experience in a Manager or Director role Worked with and seen greatness in scaling People Operations in technology and consumer Internet companies Experience in developing diversity and inclusion programs, learning and development initiatives, succession planning and performance management Experience developing and managing effective incentive compensation, benefits, and reward/recognition programs Strong knowledge of Employment Law, Compliance, Immigration and HR best practices Is excited to drive strategic direction, and then roll up his/her sleeves to dig into tactical execution B.A. or B.S. degree and additional evidence that you love learning

Keywords: Fin'l Services General, Sunnyvale, CA, Sunnyvale , Head of People, Executive , Sunnyvale, California

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