Companion Animal Department Manager
Company: Petco Animal Supplies, Inc.
Location: Sunnyvale
Posted on: May 25, 2023
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Job Description:
Companion Animal Department Manager page is loaded Companion
Animal Department Manager Apply locations 0270-Sunnyvale time type
Full time posted on Posted 2 Days Ago job requisition id R201662 C
ome work at a place where innovation and teamwork come together to
support the most exciting missions in the world! What you'll
do:
- Accountable for driving sales and for the overall effective
operations within the area of aquatics, reptile, bird and small
companion animals.
- Responsible for the welfare of all live animals and merchandise
within the department.
- Responsible for the achievement of the Companion Animal
department's budgeted sales goals, gross margin, animal and
merchandise shrink targets, managing inventory levels, supply cost,
reported budgeted expense rates and budgeted contribution.
Key Accountabilities:
- Ensure the health, proper handling and welfare of all animals are
met according to P&Ps, including completion of hourly animal
check list and wellness cards. Follow Vet Protocol for all sick
animals.
- Directly supervises the Aquatics Specialist(s), leads and coaches
all store partners in providing great guest service and in
performing their assigned tasks with the objective of achieving
budgeted sales.
- Ensure all supply back stock is worked daily and all other
department back stock a minimum of 3x per week.
- Responsible for proper ordering of live animals to maximize
sales, margin and inventory. Analyze inventory management data for
the department and make recommendations for improvement.
- Ensure OSE standards are maintained in the department.
- Provide training and coaching in GUEST and product knowledge to
partners daily on the sales floor and on an ongoing basis. Ensure a
friendly and courteous atmosphere by all partners in the
department.
- Achieve minimum presentation standards at all times in
aquatics.
- In partnership with the SL/GEL ensure proper scheduling is being
maintained in the department to ensure in-stock goals and guest
service during peak hours.
- Partner with the Inventory Leader to ensure in-stock levels.
Goals are achieved by reporting max changes or requested overrides
are achieving I.M. grade.
- Effectively organize and price all clearance merchandise for the
department.
- Assist the SL/GEL in planning out location changes needed to the
grid and ad planner to maximize sales. - Performs all aspects of
point-of-sale service, e.g. cash sales, credit and check sales,
returns and exchanges. Performs the daily balance of cash drawer as
necessary. - Completes cash register transactions as well as guest
carry-out service consisting of merchandise weighing up to but not
exceeding 50 pounds per trip. - Communicate all situations and/or
conditions to the SL/GEL that affect the store (e.g. guest
complaints, item requests, inadequate inventory levels, etc.).
- Ensure the proper handling and documentation for all Adoption
Animals.
- Ensure the completion of all Planograms, Cut Ins and Reworks.
- Perform duties and assume responsibility as Leader on Duty (LOD)
as needed.
- Perform all special or other projects as assigned.
LOD Key Accountabilities:
- Provide quick and courteous service to all guests by utilizing
the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and / or closed in accordance
with established P&Ps.
- Provide training and coaching in GUEST and product knowledge to
store partners.
- In partnership with the Store Leader and/or Guest Experience
Leader ensure proper store scheduling is being maintained to ensure
guest service during peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in
planning out location changes needed to the grid and ad planner to
maximize sales.
Supervisory Responsibility:
- Directly supervise all Aquatics partners.
- Provide guidance and training to partners.
- Complete performance evaluations for partners.
Work Environment:
The majority of job duties are conducted indoors, although
merchandise stocking and customer carry-outs will require that an
associate leave the store briefly. Because this position requires
bending, kneeling, lifting (up to 50 pounds, as necessary) and
standing for long periods of time. The large majority of this
associate's time will be spent in direct contact with our
customers. Petco Animal Supplies, Inc. is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, age,
protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state
specific laws. Pay ranges may be different in other locations .
$22.75 - $32.75 Exact rate of pay will be based on position,
location, and experience level. About Us Our vision at Petco is
Healthier Pets. Happier People. Better World. We're making things
better for pets, people and the planet through our Think Adoption
First philosophy, the Petco Foundation and other important
initiatives that focus on putting animals first, educating pet
parents and reducing our carbon footprint. The journey starts with
knowledgeable, passionately engaged associates who are proud to
recommend Petco as a place to work, who believe in our Vision and
who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to
our Corporate offices, you'll work with others who share your
values and commitment. We seek individuals who are passionate about
animal welfare, have great people skills and are driven to grow and
advance in their careers with us. Our ongoing growth is creating
exceptional opportunities for professional development and personal
enrichment throughout our organization.
Keywords: Petco Animal Supplies, Inc., Sunnyvale , Companion Animal Department Manager, Executive , Sunnyvale, California
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