Company: RIT Solutions, Inc.
Posted on: May 24, 2023
Title: Project Manager
Location: Sunnyvale, CA
Complete Address : 650 West Olive Avenue Sunnyvale CA 94086-7661 United States
Interview: Only On-Site
Duration: 4 Months
Client : City of Sunnyvale
Pay rate : Max $70/ hr on C2C
Job Description: Under direction of a Principal Applications Analyst / Project Manager or an Information Technology Manager, performs advanced level Business Analysis for the elicitation, analysis, and validation of system requirements; performs complex programming assignments according to the City's Software Development Lifecycle (SDLC), established guidelines, and technology standards; designs, develops and implements commercial systems and system interfaces; revises, improves, updates, and maintains existing systems; participates in or manages business process reengineering, upgrades, new technology, and system implementation projects; provides training and technical support to technical staff and end-users; executes established standards and priorities; manages small to medium sized projects; closely coordinates with system owners, end-users, vendors, the public, and project teams; executes the Information Technology Strategic Plan; and performs related duties as assigned.
Required Skills: Essential job functions may include, but not limited to:
? Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan.
? Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings.
? Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems.
? Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility.
? Conducts design sessions and develops design documents.
? Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA).
? Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues.
? Designs, documents, develops, codes, tests, and debugs applications and interfaces.
? Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems.
? Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades.
? Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity.
? Develops technical system documentation, training materials, and provides training to users and support staff.
? Assists in the development and operations of the IT Strategic Plan (ITSP).
? Provides input and recommendations on new technology and solicits technical specifications.
? Communicates clearly and concisely, both verbally and in writing.
? Assists in the creation of operational procedure manuals.
? Sets timelines and expectations for tasks within project plans.
? Provides guidance to team members.
? Acts as a liaison between the various divisions within the department along with the client departments.
? Provides subject-matter expertise on complex technical issues.
Knowledge Skills & Abilities:
? Principles and practices of excellent customer service.
? Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs.
? Developments and trends of application and reporting solutions.
? Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK).
? Advanced concepts of project management from Project Management Body of Knowledge (PMBOK)
? Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloudbased implementations.
? Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions ? Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology.
? Principles of project management, task completion, and resource management. ? Microsoft Office, Microsoft Project and Microsoft Visio.
? Team formation and execution; how to motivate teams.
? Cost-benefit analyses to recommend the most effective solution.
Provide excellent customer service.
? Communicate effectively, orally and in writing.
? Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. ? Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs.
? Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines.
? Prepare clear and concise written reports and technical documentation.
? Respond promptly and effectively to requests for service, including cybersecurity incidents.
? Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations.
? Perform cost/benefit analysis for applications, reports, systems enhancement or replacement.
? Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public.
? Demonstrate initiative and exercise good judgment in the performance of duties.
? Work independently and as a team member; recognize and set priorities and meet deadlines.
? Work with vendors, ensuring the priorities of the City are met.
? Serve as a client liaison to identify and define project requirements, scope and objectives.
? Coordinate project activities, resources, and schedule with project teams.
? Provide guidance and direction to team members.
? Prepare complex project reports using business intelligence tools; convert data into project information
? Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis.
? Provide services in different geographical locations throughout the City as requested by users or needed.
? Previous experience working in/with a public agency.
? Experience implementing new software solutions within an organization and/or successfully leading a complex IT project.
? Possession and maintenance of Project Management Professional (PMP)
? Possession and maintenance of Capital Asset Pricing Model (CAPM)
? Possession and maintenance of Certification in Capability in Business Analysis (CCBA)
? Possession and maintenance of Certified Business Analyst Professional (CBAP)
? Possession and maintenance of Microsoft Certified Solutions Associate (MCSA)
? Possession and maintenance of Information Technology Information Library (ITIL) certification.
? Possession and maintenance of Program Management Professional (PgMP) certification.
? Certifications in current programming or scripting languages.
? Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.
? A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR
? An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR
? A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR
? At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMIACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas.
Keywords: RIT Solutions, Inc., Sunnyvale , Project Manager, Executive , Sunnyvale, California
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