Project Manager
Company: RIT Solutions, Inc.
Location: Sunnyvale
Posted on: May 24, 2023
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Job Description:
Title: Project Manager
Location: Sunnyvale, CA
Complete Address : 650 West Olive Avenue Sunnyvale CA 94086-7661
United States
Interview: Only On-Site
Duration: 4 Months
Client : City of Sunnyvale
Pay rate : Max $70/ hr on C2C
Job Description: Under direction of a Principal Applications
Analyst / Project Manager or an Information Technology Manager,
performs advanced level Business Analysis for the elicitation,
analysis, and validation of system requirements; performs complex
programming assignments according to the City's Software
Development Lifecycle (SDLC), established guidelines, and
technology standards; designs, develops and implements commercial
systems and system interfaces; revises, improves, updates, and
maintains existing systems; participates in or manages business
process reengineering, upgrades, new technology, and system
implementation projects; provides training and technical support to
technical staff and end-users; executes established standards and
priorities; manages small to medium sized projects; closely
coordinates with system owners, end-users, vendors, the public, and
project teams; executes the Information Technology Strategic Plan;
and performs related duties as assigned.
Required Skills: Essential job functions may include, but not
limited to:
? Leads and coordinates IT, departmental and vendor resources for
projects in accordance with the project plan.
? Prepares presentation materials for meetings; documents and
follows up on actions and decisions from meetings.
? Analyzes, validates, and documents business processes and system
requirements using standard Business Analysis tools and
methodologies for the development or procurement of software
systems.
? Evaluates and monitors cost acquisition of applications,
scripting, and reporting tools related items to obtain the best
results, meet budget guidelines, and ensure system
compatibility.
? Conducts design sessions and develops design documents.
? Plans, designs, recommends, installs, upgrades, and supports
application systems, interfaces, queries, database, scripting
activities, and business intelligence/reporting solutions to
achieve optimum performance in accordance with the IT Service Level
Agreement (SLA).
? Completes service requests in a timely manner and provides
support to end users; guides and assists others in completing
service requests. Troubleshoots, upgrades, or configures
application, database or reporting systems to determine cause(s) or
failure and resolves problems, to include cybersecurity issues.
? Designs, documents, develops, codes, tests, and debugs
applications and interfaces.
? Designs, documents and develops extract, transform, load (ETL)
processes to ensure accessibility of data from business systems for
reports or use by other systems.
? Ensures systems and applications, including the City's Internet
and Intranet, are patched and kept current on all security patches
and upgrades.
? Assists in the development and execution of preventive
maintenance programs identifying weaknesses of current systems to
determine critical application, reporting or system issues,
including cybersecurity.
? Develops technical system documentation, training materials, and
provides training to users and support staff.
? Assists in the development and operations of the IT Strategic
Plan (ITSP).
? Provides input and recommendations on new technology and solicits
technical specifications.
? Communicates clearly and concisely, both verbally and in
writing.
? Assists in the creation of operational procedure manuals.
? Sets timelines and expectations for tasks within project
plans.
? Provides guidance to team members.
? Acts as a liaison between the various divisions within the
department along with the client departments.
? Provides subject-matter expertise on complex technical
issues.
Knowledge Skills & Abilities:
? Principles and practices of excellent customer service.
? Principles and practices of ITSM (IT Service Management) systems
to include Incident/Problem Management; Request Fulfilment;
Knowledgebase; Asset Management and IT Service Catalogs.
? Developments and trends of application and reporting
solutions.
? Fundamentals of Business Analysis Core Concept Model (BACCM)
framework defined in Business Analysis Body of Knowledge
(BABOK).
? Advanced concepts of project management from Project Management
Body of Knowledge (PMBOK)
? Contemporary industry practices in Business Analysis, Project
Management and SaaS or Cloudbased implementations.
? Principles and practices of assuring data security and
cybersecurity threats Software Application Lifecycle Management,
Requirements Management, Configuration Management, and software
issue tracking. RDBMS programming including stored procedures and
user functions ? Basic knowledge of Local Area Network (LAN),
wireless, and Wide Area Network (WAN) technology.
? Principles of project management, task completion, and resource
management. ? Microsoft Office, Microsoft Project and Microsoft
Visio.
? Team formation and execution; how to motivate teams.
? Cost-benefit analyses to recommend the most effective
solution.
Provide excellent customer service.
? Communicate effectively, orally and in writing.
? Gather and document requirements for function changes and new
requirements, translating user defined requirements into technical
specifications. ? Plan, design, document, install and support
application systems, scripting, business intelligence reports for
both enterprise and departmental needs.
? Effectively organize, prioritize, and follow-up on work
assignments to meet established deadlines.
? Prepare clear and concise written reports and technical
documentation.
? Respond promptly and effectively to requests for service,
including cybersecurity incidents.
? Learn new business systems, programming languages, reporting
tools, databases, and other technology tools as required to support
the City's operations.
? Perform cost/benefit analysis for applications, reports, systems
enhancement or replacement.
? Establish and maintain and promote positive and effective working
relationships with employees, other agencies, public officials, and
the public.
? Demonstrate initiative and exercise good judgment in the
performance of duties.
? Work independently and as a team member; recognize and set
priorities and meet deadlines.
? Work with vendors, ensuring the priorities of the City are
met.
? Serve as a client liaison to identify and define project
requirements, scope and objectives.
? Coordinate project activities, resources, and schedule with
project teams.
? Provide guidance and direction to team members.
? Prepare complex project reports using business intelligence
tools; convert data into project information
? Provide emergency response to reduce downtime, correct errors or
monitor vendor activity surrounding critical system failures,
off-hours scheduled maintenance downtime or work on call on a
scheduled and as needed basis.
? Provide services in different geographical locations throughout
the City as requested by users or needed.
Desired Skills:
? Previous experience working in/with a public agency.
? Experience implementing new software solutions within an
organization and/or successfully leading a complex IT project.
? Possession and maintenance of Project Management Professional
(PMP)
? Possession and maintenance of Capital Asset Pricing Model
(CAPM)
? Possession and maintenance of Certification in Capability in
Business Analysis (CCBA)
? Possession and maintenance of Certified Business Analyst
Professional (CBAP)
? Possession and maintenance of Microsoft Certified Solutions
Associate (MCSA)
? Possession and maintenance of Information Technology Information
Library (ITIL) certification.
? Possession and maintenance of Program Management Professional
(PgMP) certification.
? Certifications in current programming or scripting languages.
? Possession and continued maintenance of a valid class C
California driver's license and a safe driving record, or the
ability to provide alternate transportation which is approved by
the appointing authority.
Education/Experience
? A Technology Certificate from an accredited college or trade
school in information technology, computer applications, web
technologies, computer information systems, application
development, database design, programming, technology project
management or closely related field AND six years of experience in
any two of the focus areas; OR
? An Associate's degree or have completed 60 semester or 90 quarter
units at an accredited college or university in business
information systems, computer science, information technology,
software information systems or closely related field AND six years
of experience in any two of the focus areas; OR
? A Bachelor's degree or four years of full-time post-secondary
education from an accredited college or university with
concentration in computer science, information technology,
engineering, informatics, web science, business information systems
or related field AND five years of experience in any two of the
focus areas; OR
? At least one of Project Management Professional (PMP), Program
Management Professional (PgMP); or two of Professional in Business
Analysis (PMI-PBA), Agile Certified Practitioner (PMIACP),
Certification in Capability in Business Analysis (CCBA), Oracle
Certified Professional (OCP), Microsoft Certified Solutions
Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk
Management Professional (PMI-RMP), Project Scheduling Professional
(PMI-SP), SQL Certification or Certified Business Analyst
Professional (CBAP) certificate AND six years of experience in any
two of the focus areas.
Keywords: RIT Solutions, Inc., Sunnyvale , Project Manager, Executive , Sunnyvale, California
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