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Insights Program Manager

Company: Genesis10
Location: Sunnyvale
Posted on: September 25, 2022

Job Description:

Genesis10 is currently seeking an Insights Program Manager with our client in their Sunnyvale, CA location. This is a 6-month + contract position. Description: Our client was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, client opportunities, and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume we transform lives through innovative products and technology. Responsibilities: Maintain and enhance Scaled Tools using SQL, Python, and other technologies. Help sales, marketing, and product be more effective as the first line of response, triaging user-entered JIRA tickets and maintaining standard response times and levels of service. Troubleshoot issues using all tools available, including SQL/Trino to explore and check necessary data. Identify common themes across recurring problems and propose solutions to resolve these in upstream systems. Develop scalable solutions where possible in conjunction with cross-functional teams in order to create long-term fixes to common issues. Address business challenges by owning repeatable playbooks/narratives for debugging issues. Comfortable interacting one-to-one with individual technical contributors and sales stakeholders. Create a collaborative work environment that fosters autonomy, transparency, mastery, innovation, and learning. Manage and maintain project backlogs and ensure forward momentum with project execution. Manage dependencies between multiple projects. Develop strong partnerships with technology and business. Requirements: 3+ years in Python. 2+ years in SQL. Excellent communication, organization, and time-management skills. Strong intellectual curiosity: desire and ability to learn. Passion for leveraging data to drive action and impact. Able to work as a W2 employee of Genesis10 (no Corp-to-Corp). Desired: Strong practical and advanced theoretical understanding of managing the life cycle of large-scale programs and projects. Ability to manage multiple major concurrent projects. Experience with an Issue Tracking and Resolution system (JIRA, etc.) Experience with data visualization and telling stories with data (Tableau, other data viz tools). Keen business sense and creative problem-solving skills. You understand the value our client creates for members and companies AND get really excited thinking about the potential of its data to help solve business problems. You relate well across an organization: you can build a strong rapport with entry-level sales personnel or engineer one moment and give a clear 30-second elevator pitch to a CEO the next. You like to dream big, work collaboratively with a team to get stuff done, and know how to have fun along the way. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at "Genesis10 is an Equal Opportunity Employer, M/F/D/V

Keywords: Genesis10, Sunnyvale , Insights Program Manager, Executive , Sunnyvale, California

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