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Program Operations Manager

Company: Genesis10
Location: Sunnyvale
Posted on: September 18, 2022

Job Description:

Our client, the world's leading search engine and technology company, is seeking an Operations Project Coordinator II. This is a 12 month + contract position located in Sunnyvale, CA. Description:

  • The Real Estate & Workplace Services (REWS) team creates inspiring spaces and innovative services that bring client's culture and values to life. We build and maintain all aspects of what keeps our employee workspaces operating seamlessly across multiple cities and regions globally.
  • We also manage the industry-leading services that help make client a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where our client and our employees can thrive.
  • We are looking for a Program Operations Manager to boost our team's performance, specifically focusing on budget management and change management practices.
  • This role will develop our team's budget and oversee its implementation. We're seeking someone with excellent numeracy skills and the ability to analyze, distill, and present financial data.
  • To be successful in this role, you should be able to use critical thinking to create financial forecasts and assist our leadership in making budgeting decisions.
  • You would be responsible for structuring our org's budget, from forecasts to actuals.
  • Critical duties include creating budget management processes, reviewing budget submissions for completeness & accuracy, running monthly
  • Financial performance reports and reviewing them with managers and ensuring budget adjustments are made in accordance with program changes.
  • Our ideal candidate will complement their financial chops with experience in change management practices.
  • This role will ideally assist the team with communicating core concepts around technical products to a wide range of audiences (everyone from user groups to vendor partner teams to executive sponsors).
  • Relevant experience can include change management consulting, product marketing, and/or executive communications.
  • This role will also have operational management responsibilities to support a distributed team that is rapidly scaling and requires project management support for coordination tasks. Responsibilities:
    • Budget management: create and own budget preparation and tracking processes, track team spend to ensure accurate forecasts, review budget requests to recommend approval/disapproval, and advise budget reallocation decisions.
    • Contracts Management: assist team members in getting contracts prepared and reviewed by our legal team.
    • Gather information for the creation of new contracts for team members and support the overall contracts drafting & compliance processes.
    • Serve as an escalation point around contracting for user requests.
    • Track & provide status for in-flight contracts.
    • Partner with team members to collect and collate quarterly team planning documentation, ensuring cross- functional dependencies are priorized/tracked & reporting deadlines are met.
    • Develop communication plans and training materials that helps users to learn, retain and apply concepts that will drive adoption and user satisfaction.
    • Work with various teams to craft compelling messages that translate technical information into benefits for users and stakeholders.
    • Improve overall efficiency and effectiveness by applying a rigorous approach to our operational processes.
    • Design and implement effective team workflow processes and ensure team members follow through on requirements and deliverables in a timely manner.
    • Develop and publish meeting agendas and capture meeting minutes/takeaways.
    • Help plan and coordinate XFN team meetings/team offsites/vendor QBRs.
    • Manage team bug queue.
    • Generate weekly fleet health and uptime reports. Requirements:
      • BA/BS degree in business or technology, or equivalent practical experience (In lieu of degree, 5-7 years of relevant work experience).
      • Calendar management, excel spreadsheet knowledge, purchase order tracking, contracts management + tracking, projects involving team support.
      • Experience in budget management to reach forecast accuracy goals and spend optimization; ability to explain budgeting and financial information in plain terms.
      • Outstanding written and oral communication skills; ability to adjust communication practices for diverse audiences.
      • Experience with change management principles and methodologies; ability to create & deliver a plan to support adoption of the changes required by a given project or initiative.
      • Successful track record of project management and execution.
      • Be extremely detail-oriented while doing repetitive tasks.
      • Have strong internet research skills.
      • Enjoy working with a team. Desired:
        • Previous client experience is nice to have.
        • Strong interpersonal skills and ability to understand partners' strategic background & objectives.
        • Experience working with diverse technical/non-technical groups to drive business outcomes.
        • Ability to work effectively across multiple business functions and geographies. If you have the described qualifications and are interested in this exciting opportunity, please apply!About Genesis10:Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at . "Genesis10 is an Equal Opportunity Employer, M/F/D/V "

Keywords: Genesis10, Sunnyvale , Program Operations Manager, Executive , Sunnyvale, California

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