Operations Management, Supervisor

Company: Astreya
Location: Sunnyvale
Posted on: June 26, 2022

Job Description:

Company Description
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
Job Description
What this Job Entails:
The Operations Management Supervisor oversees an organization's daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Operations Management Supervisor regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The role will be responsible for assessing the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
Scope:

• Directs subordinates to complete tasks using established guidelines, procedures and policies.
• Monitors daily operations of a unit or sub-unit. Requires full knowledge of the area of functional responsibility.
  Your Roles and Responsibilities:
  • Defining, implementing and revising operational policies and guidelines for the organization
  • Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
  • Working with the human resources department to develop and implement staff evaluations
  • Liaising with departmental heads to develop financial plans and ensure company-wide compliance
  • Keeping track of the company's revenue margins and conducting budget reviews to maximize profits
  • Overseeing client support services
  • Managing procurement and resource allocation
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
    Required Qualifications/Skills:
    • Bachelor's degree (B.S/B.A) from four-college or university and 5 to 8 years' related experience and/or training; or equivalent combination of education and experience
    • Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
    • Must be able to lead a cooperative effort among members of a project team.
    • Superior knowledge of industry regulations and operational guidelines
    • In-depth knowledge of data analysis software
    • Working knowledge of customer relationship management (CRM) packages
    • Proven knowledge of performance evaluation metrics in a business setting
    • Outstanding negotiation skills
    • Excellent interpersonal, written and oral communication skills
    • Demonstrated success innovating solutions to increase productivity and profitability.
      Preferred Qualifications:
      Physical Demand & Work Environment:
      • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
      • Must have the ability to move from place to place within an office environment
      • Must be able to use a computer
      • Must have the ability to communicate effectively
      • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
        What can Astreya offer you?
        • Employment in the fast-growing IT space providing you with a variety of career options
        • Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
        • Introduction to new ways of working and awesome technologies
        • Career paths to help you establish where you want to go
        • Focus on internal promotion and internal mobility - we love to build teams from within
        • Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
        • Education Assistance
        • Dedicated management to provide you with on point leadership and care
        • Numerous on the job perks
        • Market competitive compensation and insurance, health and wellness benefits
          Additional Information
          Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.#INDG1#LI-GN1

Keywords: Astreya, Sunnyvale , Operations Management, Supervisor, Executive , Sunnyvale, California