Clover - Sr. Product Manager
Company: Fiserv
Location: Sunnyvale
Posted on: June 22, 2022
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Job Description:
Sr. Product Manager - SoftPOS PaymentsLocation: Sunnyvale CA,
Alpharetta GA, Berkeley Heights NJOverview:Every day, Clover powers
payments services for hundreds of thousands of merchants in
multiple countries around the world. Behind the scenes, we operate
a cloud platform providing payment processing, storage, and
collaboration for merchants, application developers, service
providers, and our merchants' customers. Our devices and platform
form the backbone of millions of payment interactions between
merchants and their customers daily. We've built a reputation as a
leading innovator by being first to market with important new
payments capabilities, such as Apple Pay, Alipay, and Venmo at the
point of sale. Clover currently operates in North America, EU,
LATAM and APAC. We are looking for self-starters to lead Clover's
SoftPOS payments product with a passion for technology who want to
help us impact millions of merchant's lives one transaction at a
time.What we are looking for:We are looking for an experienced and
driven product manager to join our team focusing on the SoftPOS
payment product, also known as Tap to Pay or Tap on Phonefor both
the Apple and Android mobile platforms.As a Senior Product Manager
for SoftPOS Payments, you'll own responsibility for managing the
SoftPOS payment acceptance functions across iOS and Android
platforms, and in the various regions where Clover operates. You
will need to understand the current landscape of industry players,
including issuers, acquirers, processors, payment networks, vendors
and ISVs. You will maintain and communicate the SoftPOS payments
roadmap, prioritize and research feature requests from multiple
channels, and continually improve the payments merchant and
cardholder experience. You'll also track and ensure implementation
of card brand compliance changes, and monitor EMV, PCI, and other
industry compliance requirements. Given your deep product and
market knowledge, you'll be called upon to prioritize and manage
production issues. Finally, you'll help drive the development and
commercial launch of our SoftPOS payments products, help create
product marketing materials, educate various sales channels about
new features, and contribute to winning large deals.What will you
do:Track payment industry market trends, industry standards and
competitive offerings, and be the voice of customers to identify
product opportunities.Own the SoftPOS product strategy and
execution of the SoftPOS roadmap for Clover globally.Collaborate
closely with go-to-market and commercialization teams, and
articulate the value proposition and marketing strategy to drive
forward SoftPOS adoption.Define and track KPIs as they relate to
the SoftPOS product, provide monthly analytics and perform both
quantitative and qualitative research to further optimize the
prioritization of the roadmap.Lead the ideation of new features of
payments products and help build business cases.Define detailed
user stories and requirements for SoftPOS payments related features
and products. Work with the various teams to appropriately map out
payments product use cases and requirements.Expand on existing
products features and work with other product partners to identify
opportunities and use cases to leverage SoftPOS.Analyze user
feedback and data to optimize the merchant and cardholder
experience.Own the SoftPOS product end-to-end and collaborate
closely with engineering teams, design and content teams,
documentation and developer relations, marketing and channel sales,
Quality Assurance, analytics and operations teams.Train local sales
channels on Clover product capabilities and value proposition. - We
need you to have:5-7 years of product management experience in
financial technology and digital payments.Significant experience
launching financial technology products.Degree in Comp Science,
Technology, or Business in related fields. MBA preferred.Good
knowledge of the payments industry. Experience with EMV,
contactless payments, electronic wallets, loyalty programs, PCI,
e-commerce.Ability to lead cross-functional team collaboration to
achieve success in a fast paced environment.Experience with Agile
development methodologies.Experience creating and nurturing
corporate partnerships.Strong verbal and written communications
skills.Excellent organizational, analytical and influencing
skills.An ability to work productively with multiple
cultures.Capability to analyze data and make data-driven
decisions.An ability to travel locally and internationally on
occasion.Preferred but not required:Working knowledge of SoftPOS
and how various technologies play a role in the SoftPOS
ecosystem.Understanding of mobile device security, key stores & key
management, and overall knowledge of security mechanisms. -
Keywords: Fiserv, Sunnyvale , Clover - Sr. Product Manager, Executive , Sunnyvale, California
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