Operations Project Manager-GL

Company: Iron Systems
Location: Sunnyvale
Posted on: June 21, 2022

Job Description:

Job Responsibilities:Demonstrate in-depth knowledge of strategy, goals, and priorities of our stakeholders and partners, with clear roadmaps, goals and priorities. Act as a bridge to align various Engineering and Data center teams towards common vision/goals.Identify opportunities, Leverage comprehensive understanding - and intersections of programs/work-streams. Empower PM-level awareness and action on opportunities for scale and operational excellence.Support general operations, data management, customer service, data analysis, issue identification and resolution.Maintain open lines of communication between corporate executives and operations floor to ensure quality of business processes being integrated.Develop and implement policies, procedures and materials to assure compliance with governmental regulations and to maximize efficiency and customer service -Facilitate stakeholder and team-level understanding of - strategy, vision, and goals. Foster employee development by providing timely feedback, identifying and targeting growth opportunities based on individual interests/strengths as well as providing each - -team member with a customized support plan to maximize their success.Preferred Skillsets: Project ManagementPlan and coordinate all aspects of specific project, Network, server, or software upgrades, PC deployment and Datacenter Infrastructure managementCommunicate project plans, goals, and direction for the projectsCoordinate work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.Proficient in Data Normalization, Data interpretations & analysis, along with excel templates formulation skills.Formulating Technical Documentations, process workflows, SOPs, and training docs.Schedule and coordinate project reviews and follows up on assigned actions. Create and maintain project schedules and status reportsBest practices - work instructions, processes, tools ensuring - timely deliveries with proactive approach -towards resolutionPreferred Skillsets: TechnicalRack, Stack, Cable, Label, Indoor / Outdoor Infrastructure, Various Audits, Data Center operations & management.Networking, Storage, IoT type Hardware Design Process, software upgrades, PC deployment and Asset Life Cycle Management.Negotiation, facilitation, and delegation expertise, Asset Management expertiseField issue escalations, diagnosing, analysis by reproducing the issue, root cause analysis, resolution via CAPA supportProject Governance KPI Management expertise.Enterprise/ Data center infrastructure project planning, - release management and help desk expertise.Work Experience:8-10 years of Enterprise IT Infrastructure, Data Center Infrastructure, Telecom Industry experience - or equivalent5+ years experience managing - technical and operations team.Equivalent QualificationsBachelor or Associate degree in information technology or equivalentPMP, Prince2, ITIL, Certification or equivalentCCNA, CCNP, DCIM, & CCIE Certification

Keywords: Iron Systems, Sunnyvale , Operations Project Manager-GL, Executive , Sunnyvale, California