Partner Programs Manager, Trust and Safety
Company: Google
Location: Sunnyvale
Posted on: June 16, 2022
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Job Description:
Minimum qualifications:Bachelor's degree or equivalent practical
experience.4 years of experience engaging with external
partners.Experience designing and delivering technical or
operational projects.Preferred qualifications:Experience working
with issues related to harm.Experience managing multiple executive
stakeholders.Experience collaborating, leading projects, and
working and thinking creatively.Ability to influence at all levels
of the organization.Excellent global leadership, organizational,
and communication skills.Interest in topics such as fraud and
scams, child safety, and related cross-topics. About the job Trust
& Safety team members are tasked with identifying and taking on the
biggest problems that challenge the safety and integrity of our
products. They use technical know-how, excellent problem-solving
skills, user insights, and proactive communication to protect users
and our partners from abuse across Google products like Search,
Maps, Gmail, and Google Ads. On this team, you're a big-picture
thinker and strategic team-player with a passion for doing what's
right. You work globally and cross-functionally with Google
engineers and product managers to identify and fight abuse and
fraud cases at Google speed - with urgency. And you take pride in
knowing that every day you are working hard to promote trust in
Google and ensuring the highest levels of user safety.As Partner
Programs Manager, you will coordinate large-scale cross-Google
operations to build and maintain trust with industry partners.
You'll work with cross-functional teams across Google, such as
Product, Operations, Policy and Public Policy, Marketing,
Communications, and other Trust and Safety teams on common,
trust-related goals. You'll also be involved in developing our
partnership programs, identifying available anti-abuse solutions
opportunities to improve third-party reporting processes, and
aligning strategy with internal stakeholders.At Google we work hard
to earn our users' trust every day. Trust & Safety is Google's team
of abuse fighting and user trust experts working daily to make the
internet a safer place. We partner with teams across Google to
deliver bold solutions in abuse areas such as malware, spam and
account hijacking. A diverse team of Analysts, Policy Specialists,
Engineers, and Program Managers, we work to reduce risk and fight
abuse across all of Google's products, protecting our users,
advertisers, and publishers across the globe in over 40 languages.
Responsibilities Lead external collaboration, and share strategy on
anti-abuse techniques and technology.Update partners on the latest,
available anti-abuse techniques and technology, including
on-boarding partners to programs/technologies, forecasting,
measuring, and reporting the results of projects.Develop and run
North American partnership engagement strategy.Act as the lead and
initial point of contact by resolving any operational issues that
arise and building/maintaining Trust and Safety relationships with
key external organizations in the region.Build excellent
cross-functional partnerships with internal stakeholders (e.g.,
Product, Operations, Policy, Legal, Marketing, Communications,
etc.) to align our internal goals with partner relationship goals.
Act as a conduit for information sharing and shared goal setting
between internal and external Operations and Product Policy
colleagues, and work to resolve any issues that arise.
Keywords: Google, Sunnyvale , Partner Programs Manager, Trust and Safety, Executive , Sunnyvale, California
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