Design Operation Manager
Company: US Tech Solutions
Location: Sunnyvale
Posted on: May 9, 2022
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Job Description:
Position Title : UX Producer (Design Operation) Duration : 8
months contract to hire Location : Remote U.S. Tech Solutions, Inc.
is an Affirmative Action, Equal Opportunity Employer. Our
employment decisions are made without regard to race, color,
religion, gender, national origin, age, disability, marital status,
veteran or military status, or any other legally protected status.
Description of Position: The User Experience team is looking for an
experienced UX Producer to help scale operations for our Design
Operations practice. The goal of this role is to support team
scalability and efficiency by establishing seamless workflows,
processes, and procedures that will allow for team efficiency,
partner alignment, and improved products over time. As a UX
producer, you are the oil that keeps the UX team engine running by
improving design processes, tightening team communication, managing
resources, and building relationships with internal and external
partners. You will support and evolve efficient processes and
structure for projects within UX. You are a strategic collaborator
and will partner with the Design Managers to manage deadlines,
eliminate roadblocks, and push the delivery of design projects over
the finish line. You embrace complex problems. You are a trusted
partner, and an advocate for the UX team and the design process.
You will report to the Manager of Design Operations. The ideal
candidate has the organizational skills of a project manager, the
pixel-perfect obsession of a designer, and the ability to
communicate equally with designers and leadership teams. You are
people-centered, design-minded, and process-oriented. The candidate
brings previous experience working within a UX/design organization
and a strong appreciation for design and planning. Roles and
Responsibilities: --- Management of workflows, project plans,
timelines, project management tools, and frameworks to successfully
support project teams --- Establishment of new workflows and
implementation by ways that remove friction and allow scalability,
productivity, and creativity across the product development
lifecycle --- Provide support of project management tools
(SmartSheet, Clarity, Tableau, etc.) --- Identification of gaps
that need to increase efficiency and collaboration across team
members and projects and develop plans of action --- Preparation
for design reviews with partners and leadership by driving agendas,
goals, and presentation strategy --- Contribution of successful
practices, frameworks, tools, and lessons learned to the
development of the design operations practice --- Close
collaboration with designers on project vision, strategy, and
roadmaps --- Evangelization and support of a unified and holistic
user-centered design approach and design system Skills/Job
Requirements: --- 5 years of experience supporting multiple
projects in creative and/or product development teams --- BS in
Human-Computer Interaction, Human Factors, Information Science,
Graphic Design, or Computer Science with an emphasis on UX/UI
development, or equivalent work experience --- Expert SmartSheet
skills and proficiency of other project management tools ---
Passionate about organizational excellence and attention to detail
--- Strong skills in communication, analysis, relationship
management, conflict resolution, time management, organization, and
prioritization --- Strong ability to build strong relationships
across team members, practices and stakeholders --- Well-versed in
developing lightweight, repeatable processes, standards, and
workflows --- Experience in structuring and implementing
initiatives at scale with design and product teams --- Excellent
communication and collaboration skills --- The ability to operate
independently --- Handles ambiguity with ease, sets proactive
goals, and effectively adapts them in a constantly evolving
environment
Keywords: US Tech Solutions, Sunnyvale , Design Operation Manager, Executive , Sunnyvale, California
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