Player Support Operations Manager, Pok-mon GO
Company: Niantic
Location: Sunnyvale
Posted on: May 7, 2022
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Job Description:
The Player Support team is seeking an Operations Manager to
contribute to the planning, execution and day-to-day operations of
various aspects of the Pok--mon GO support team. We provide global
customer support and use tools to ensure a high-quality gameplay
experience for tens of millions of users.
As part of the team, you'll collaborate with individuals across
different functions and within various geographies to provide
excellent operational support for Niantic's location-based gaming
products including but not limited to providing design input for
tools, features and events, crafting documentation, delivering
training materials, documenting bugs and championing their
resolution, representing the players' point of view with colleagues
and advocating on players' behalf.
This role is not eligible for immigration sponsorship. This role is
based at Niantic's headquarters in San Francisco.
Responsibilities
Qualifications
Plus if
Join the Niantic team!
Niantic is the world's leading AR technology company, sparking
creative and engaging journeys in the real world. Our products
inspire outdoor exploration, exercise, and meaningful social
interaction.
Originally formed at Google in 2011, we became an independent
company in 2015 with a strong group of investors including
Nintendo, The Pok--mon Company, and Alsop Louie Partners. Our
current consumer titles include pioneering global-control game
Ingress, record-breaking AR game Pok--mon GO, and Pikmin Bloom. In
November 2021, we launched our developer platform, Lightship,
enabling creators to build immersive AR experiences around the
globe.
Niantic is an Equal Opportunity employer. We believe that
cultivating a workplace where our people are supported and included
is essential to creating great products our community will love.
Our mission emphasizes seeking and hiring diverse voices, including
those who are traditionally underrepresented in the technology
industry, and we consider this to be one of the most important
values we hold close.
We're a hard-working, fun, and exciting group who value
intellectual curiosity and a passion for problem-solving! We have
growing offices located in San Francisco, Sunnyvale, Bellevue, Los
Angeles, New York, London, Tokyo, Hamburg, and Zurich.
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Keywords: Niantic, Sunnyvale , Player Support Operations Manager, Pok-mon GO, Executive , Sunnyvale, California
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