Regional Account Manager, Global Clients Program - Talent Solutions

Company: LinkedIn
Location: Sunnyvale
Posted on: January 12, 2022

Job Description:

Company Description

LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

Job Description

This role is based in our Sunnyvale office.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

We are looking for a Regional Account Manager to join our Global Clients Program (GCP) in growing and maintaining relationships with our most strategic global customers. You will be responsible for learning the entire suite of LinkedIn's Talent Solutions, understanding how they are used and valued by our customers, and making compelling recommendations for additional investments and renewals in LinkedIn.

You will be responsible for a book of current customers, involvement in large centralized global contracts and outbound activity within the long tail of your portfolio. You will partner with a select group of global clients to identify solutions that can help them achieve their business and talent objectives. Although you strive to meet and exceed quota, you will always act in the best interest of the customer.

The core responsibilities of the role include:

• Develop territory and strategic account plans in collaboration with your Global Client Director (GCD) deliver growth.
• Apply solutions expertise across our Talent, Learning and Glint product solutions offerings.
• On a weekly basis, plan and prioritize your book, activities, and meetings to ensure you are focused on your largest opportunities.
• Understand your customer's business and objectives through detailed discovery.
• Gain commitment and buy-in of customers and prospects to proactively grow the account off-cycle by selling new solutions, add-ons, and renewals.
• Invest in meaningful relationships with economic buyers and advisors in your accounts by providing high-quality customer engagement activities (training, quarterly business reviews) on the solutions in which they have already invested.
• Build custom presentations and demonstrations based on customer defined objectives and goals versus needs.
• Be open, collaborative, and customer-focused in all communications and transactions with your global account team and clients.
• Close all orders with the larger LinkedIn investment in mind and provide post-contract support to ensure product delivery and satisfaction.
• Demonstrate sales operational excellence by using our CRM tracking activities and, most importantly, forecasting.
  
  In your first 12 months in this role, you will accomplish:
  
  • Over-attainment of individual quota targets while understanding how your efforts contributed to the wider account team success.
  • A deep understanding of some of LinkedIn's most complex global accounts, how to plan and prioritize across this complexity and significantly increased business acumen.
  • An understanding of how to manage & deliver to value for long-term partnerships and at the long-tail to support broader account-based objectives.
    
    Qualifications
    
    Basic Qualifications:
    
    • 3+ years experience in customer facing, quota carrying sales, account, or relationship management roles.
    • Fluent in English
      
      Preferred Qualifications:
      
      • Ability to understand complex requirements and craft custom solutions.
        
        Experience selling to EVPs, CXOs and end-users (in the same sales cycle) in both individual and team sales environments.
        
        • Experience in solution selling to global/multi-national customers, with complex organization structure.
        • Experience closing new business and managing existing accounts.
        • Ability to translate data and insights into crisp and relevant customer narratives.
        • Demonstrated ability to generate and execute a plan, lead with solutions to problems, not products.
          
          Additional Information
          
          Equal Opportunity Statement
          
          LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf. Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
          
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          If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
          
          Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
          
          • Documents in alternate formats or read aloud to you
          • Having interviews in an accessible location
          • Being accompanied by a service dog
          • Having a sign language interpreter present for the interview
            
            A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
            
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            Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
            
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Keywords: LinkedIn, Sunnyvale , Regional Account Manager, Global Clients Program - Talent Solutions, Executive , Sunnyvale, California