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Community Manager

Company: Spring Fertility
Location: Sunnyvale
Posted on: November 22, 2021

Job Description:

Who is Spring Fertility?
We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!
Why should you join our team?
We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and are care deeply about the development of our team, both professionally and personally. We value optimism, compassion, teamwork, and above all, are united by our shared commitment to put patients first.
Spring's community presence is critical to our growth and engagement strategy. From deepening relationships with our existing patient base, to driving brand awareness through in-house and external information sessions and community outreach, we see our Community Manager as a key member of the Marketing Team. This individual will have the opportunity to shape the Spring experience for patients at all stages in their fertility journeys.
We are looking for a creative, energetic individual with a willingness to be both strategic and hands-on as we build innovative and engaging experiences that require collaboration from our care providers, administrative team, strategic external partners, and marketing team. Previous community building, brand marketing, or sales experience preferred.
This individual will be responsible for:
Strategic Event Execution: Source and manage the execution of events (info sessions, corporate lunches, internal team-building events) that fall within our long-term goals.
Project Management: Manage and implement Spring events overall creative and production effort, overseeing all aspects of the events from budgeting and schedules to vendors and external partners.
Relationship Management: Build relationships with providers in the women's health space such as OBGYNs, acupuncturists, mental health professionals, and like-minded brands.
Marketing: Work closely with marketing team and creative agency partners to develop effective collateral to support events.
Financial Management: Work with marketing team to create and manage event budgets on an individual and collective basis.
Staffing: Organize staff and key volunteers needed to ensure successful events and growth opportunities.
Administrative Support: Maintain patient gifting & experience program, including post-procedure gifting, post-delivery gifting, and holiday gifting
Bachelor's degree
Education/Experience: 2 years minimum experience working in events or community marketing role.
Strong work ethic and commitment to service excellence
Ability to work both independently in the field and within a larger team
Superior sales and customer service skills
Proven track record of successful relationship building and ability to meet productivity targets
Strong attention to detail, excellent judgement, communication and organizational skills
Experience working within Salesforce or other CRM platforms a plus
Valid California driver's license and vehicle
In accordance with state law, Spring Fertility requires all on-site (or remote employees who come on-site) to be vaccinated for COVID-19. To be considered for employment opportunities at Spring Fertility, candidates must be fully vaccinated (2 weeks following their last dose) by potential time of hire. Exceptions will be made for candidates who qualify for a medical or religious reason under federal, state, and local laws.
Ability to anticipate problems/concerns relevant to project and provide solutions in a timely manner is required.
Excellent communication, presentation skills and the ability to gain the trust and support from multiple stakeholders.
Must be self-motivated and use own creative approach within prescribed guidelines.
Must possess strong work ethics, communication and have exceptional analytical ability and relationship building skills.
Track record of effectively working with different teams.
A high level of commitment, craftsmanship, ownership to his or her assigned projects.
Excellent administration and multi-tasking ability.
Experience working in Salesforce (or another CRM platform) a plus.
Entrepreneurial spirit!
A high level of intellectual honesty, initiative, and motivation.
Must excel in a fast-paced start-up environment
Investing in you today

Competitive Medical, Dental, and Vision Plans
Paid Time Off to enjoy "you" time!
Career development and cross-training opportunities
Investing in your future
401k Match
Fertility Benefits Program
Paid Life and Disability Insurance
Career progression with a fast-growing company
At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.
Visit our Careers Page to learn more about us!

Keywords: Spring Fertility, Sunnyvale , Community Manager, Executive , Sunnyvale, California

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