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Business Systems Manager

Company: Cepheid
Location: Sunnyvale
Posted on: November 19, 2021

Job Description:

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.Learn about the Danaher Business System which makes everything possible.POSITION SUMMARY:The Business Systems Manager role is within the manufacturing organization in Cepheid, Sunnyvale CA. You will be responsible for leading and supporting ERP and MES processes. This includes direct management of team members, managing hiring needs and ensuring critical manufacturing applications such as ERP and MES.In this role, you will have the opportunity to:

  • Manage, coach, and mentor support team members to ensure continual team member development and to achieve support and services goals.
  • Manages and coordinates urgent and complicated support issues including the ability to properly prioritize and allocate resources to ensure critical business objectives and customer needs are met.
  • Monitor and track key operational metrics, identify process improvement opportunities, and continually drive for resolutions for customer satisfaction.
  • Partner with teams and stakeholders across Cepheid to understand challenges and areas of improvement.
  • Champion applications process management improvements including development of policies and practices such as change management, process management, and incident management.
  • Be part of the global MES support team and provide leadership, support and knowledge as required for Cepheid's sites worldwide.TRAINING RESPONSIBILITIES: (REQUIRED)
    • Complete all assigned and required training satisfactorily and on time
    • For people managers, ensure your associates attend and complete all required trainings satisfactorily and on time.MINIMUM REQUIREMENTS:Education and Experience (in years):
      • Bachelor's degree with 9+ years of relevant work experience OR
      • Master's degree with 7+ years of relevant work experience ORThe essential requirements of the job include:
        • Knowledge and expertise in manufacturing operations.
        • Good handle on technology systems, software and hardware troubleshooting.
        • Ability to work with associates across the company to manage expectations and establish priorities.Physical requirements/abilities:
          • Be able to see manufacturing processes up close; ability to be on the shop floor and in cleanrooms as required.It would be a plus if you also possess previous experience in:
            • Experience with Manufacturing Execution Systems (MES) such as Camstar.
            • ERP experience such as SAP (HANA).
            • Knowledge and experience with Good Documentation Practices and Good Manufacturing Practices
            • Familiarity with Manufacturing Batch/Device History Records in Medical Device manufacturingCepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we'll empower you to push the boundaries of what's possible.If you've ever wondered what's within you, there's no better time to find out.When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies require all US and Puerto Rico employees to be vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation as required by law.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.If you've ever wondered what's within you, there's no better time to find out.

Keywords: Cepheid, Sunnyvale , Business Systems Manager, Executive , Sunnyvale, California

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