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Director, Product Management

Company: Comcast
Location: Sunnyvale
Posted on: May 5, 2021

Job Description:

Job SummaryResponsible for product management activities for a program or product group, or for a major market segment or vertical market. Leads team of specialists and managers to achieve product and team objectives and keeps leadership team informed of key developments and issues. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategy for functional area(s). May have responsibility for developing and managing budget.Job DescriptionAbout UsComcast brings together the best in media and technology. We drive innovation to create the world s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people. They bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. We pursue people from all backgrounds and experiences. If this position interests you, we are interested in you. Please apply. About the roleComcast s primary vehicle for interaction with it s broadband customers is through the Xfinity application. Behind this application sits a multi-faceted cloud software platform, that implements the many different functions available through the Xfinity application such as Device Management, Personal WiFi, home network security and parental controls, just to name a few. As Comcast continues to grow it s subscriber base domestically as well as it s international presence, we are looking for an experienced Product Manager who can help evolve our software platform to meet the needs of the future. This Director of Product Management will work closely with engineering and other product management teams to understand the business and operational needs the software platform must meet, and to define a product strategy that maximizes the impact of the development organization in fulfilling these needs. Responsibilities

  • Craft a product strategy and roadmap that reflects and balances market and technology needs
  • Collaborate with product managers from partnering teams to ensure feature and roadmap alignment
  • Define product requirements in the form of user stories
  • Work with program management and engineering teams to prioritize features, groom the backlog and assist in sprint planning to deliver high quality products on time
  • Define and analyze metrics that inform the success of products.
  • Contribute to overall product vision and aid in OKRs definition.
  • Build strong working relationships with key stakeholders within the Company
  • Solicit constant feedback from internal and external users of the platformEmployees at all levels are expected to:
    • Understand our Operating Principles; make them the guidelines for how you do your job.
    • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
    • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
    • Win as a team - make big things happen by working together and being open to new ideas.
    • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
    • Drive results and growth.
    • Respect and promote inclusion & diversity.
    • Do what's right for each other, our customers, investors and our communities.Qualifications
      • 7+ years experience in product management, ideally with responsibility for platform technology
      • Excellent problem-solving skills and ability to make informed decisions using data and customer behavior.
      • Customer-focused approach to product management.
      • Proven efficiency in influencing teams without direct authority.
      • Track record of identifying new opportunities in a changing market
      • Strong communication and interpersonal skills. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace/Veterans/Disabled/LGBT employerThis position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.EducationBachelor's DegreeRelevant Work Experience10 Years +Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Comcast, Sunnyvale , Director, Product Management, Executive , Sunnyvale, California

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