Transportation Operations Manager

Company: Cushman & Wakefield
Location: Sunnyvale
Posted on: April 3, 2021

Job Description:

Job Title Transportation Operations Manager Job Description Summary Cushman & Wakefield is seeking an experienced---Transportation---Operations Manager---to---manage the daily operations of the employee commute program for a tech client located in Sunnyvale, CA. He/She---is data-oriented, process-driven, and self-motivated problem solver that---brings sound judgement into the operation of commute programs. This role---takes ownership of---the employee commute and campus navigation experience, including parking, EV charging, shuttles, campus and commuter bikes, and ridesharing. Job Description Duties and Responsibilities D aily Operations

• Working closely with the transportation experience manager --to --onboard a commuter software platform--
• Vendor management of daily operations and performance of rideshare, parking, and shuttle-- services
  • R esolve any employee or visitor escalations --related to operations
  • Implement-- COVID safety measures for commute-- services
  • Act as the liaison between the commute operations and the Workplace operations and security teams on --topics such as --campus construction impacts to commute programs, wayfinding signage, EV-- operations
  • Scale commute infrastructure with campus growth (rideshare stops, bike/ped paths, bike racks/amenities, parking, EV charging, technologies)
  • Mitigate---impacts to commute operations from events Performance-- and Process Improvement
    • Create Standard Operating Procedures
    • Act as main POC for vendor performance issues
      • Guide vendor-- quarterly performance reviews --content
      • Analyze and interpret participation numbers and suggest operation al --improvements--
      • Work with consultants to manage-- operations data --collection and analysis of-- operations-- metrics
      • Proactively identify areas of concern with program operations and develop strategies to resolve issues before they arise
      • Streamline workflows between the various stakeholder groups including employees, supplier partners, workplace operations and workplace security--
        • Build efficiency into existing operations and help define new operational strategies,-- recommend technologies
        • Oversee --and-- assist --with in-field operations/data collection as required.
        • Participate in regional industry groups on best practices Requirements
          • Excellent project management skills
          • Outstanding customer service skills and ability to effectively resolve difficult situations in a calm and courteous manner.
          • Ability to develop and present recommendations for the improvement of established processes and practices
            • Ability to perform multiple projects simultaneously and prioritize-- responsibilities
            • Ability to work well with a team in a collaborative environment
            • Intermediate knowledge of MSFT Office 365 (Outlook, Word, PowerPoint and Excel), SharePoint,---and---Teams--- Preferred Qualifications
              • Passionate about making an impact/excited about the intersection of commute and technology to reduce congestion and---emissions--- Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative--- Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law. Full time R111719 About Us About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 51,000 employees in 400 offices and 70 countries. In 2018, the firm had revenue of $8.2 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit www.cushmanwakefield.com or follow @CushWake on Twitter. For US Applicants: Cushman & Wakefield is an equal opportunity / affirmative action employer. All individuals regardless of their race, color, religion, sex, national origin, sexual orientation, gender identity, disability,protected veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.We hire the most talented professionals and invest in superior resources and technologies. The talent of our extraordinary people and the culture and business approach we foster, coupled with the exceptional, creative services we provide and the results we deliver worldwide for owners, occupiers, and investors are what distinguishes Cushman & Wakefield. Applicants have rights under Federal Employment Laws Cushman & Wakefield is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information: This Organization Participates in E-Verify In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call 1-888-365-5406 or email HRServices@cushwake.com

Keywords: Cushman & Wakefield, Sunnyvale , Transportation Operations Manager, Executive , Sunnyvale, California