HR Services Desk Manager
Company: Danaher Corporation
Location: Sunnyvale
Posted on: January 12, 2021
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Job Description:
Job Title: HR Services - Desk ManagerJob Location: SunnyvaleJob
Profile (Level-Job Family): M1 HR OperationsPOSITION SUMMARY: The
HR Representatives team is at the heart of U.S. people transactions
at Cepheid and their related systems, processes, and policies
including onboarding and offboarding of associates and other
programs covering the entire associate life cycle. This position
will manage the US HR Representatives (called the HR.Info team) and
will work with the global HR staff, including HR business partners,
Talent Management team, and Talent Acquisition team, as well as
with cross-functional partners like IT, Payroll, and Facilities
teams. The HR Service Desk Manager will have a passion for
developing and inspiring people, as well as for HR and continuous
process improvement, with a customer-service orientation.ESSENTIAL
JOB RESPONSIBILITIES:Manage a team of 5-7 HR Representatives
directly responsible for first-line support for all inquiries from
associates and managers regarding programs, policies, and
procedures; for new hire onboarding/I-9s; and for data entry in
Workday systemEvolve and document internal processes and procedures
with the teamWork directly on incoming HR requests, if
neededEncourage and model a strong team attitude and cultureEnsure
all processes are executed in accordance with government
regulations (application of Federal, state and local labor
laws)Supports continuous improvement projects, such as improving
data integrity, processes, and workflows. Partners with others to
increase process efficiencies and/or support productivityMay manage
projects requiring coordination with other teams and process
improvement projects, and may assist in developing and implementing
policies, procedures, and training materials to maximize
efficiencyTRAINING RESPONSIBILITIES:Complete all assigned and
required training satisfactorily and on timeFor people managers,
ensure your associates attend and complete all required trainings
satisfactorily and on time.MINIMUM REQUIREMENTS:Education and
Experience (in years): High school diploma (or equivalent
experience) with 8 years of related work experience OR Bachelor---s
degree with 5 years of related work experience3-4 years of direct
people management experience, with track record of success
fostering teamsStrong interpersonal skills with ability to
communicate complex information in a straightforward,
understandable manner and to communicate with employees at all
organizational levelsDiscreet in handling confidential/sensitive
informationComfortable working in a fast paced, constantly
evolving, team environmentSelf-directed, detail-oriented, problem
solver with strong critical thinking skills and ability to come
up-to-speed rapidlyExceptional customer service focusPassion for
building teams and developing individualsKnowledge and Skills:
Proficient skill in using a variety of computer applications,
including Microsoft Outlook, Excel, Word and PowerPointPREFERRED
REQUIREMENTS:Knowledge and Skills: Workday systemInternal
controlsData entry and retentionBusiness processes and workflowsHR
and compliance reportingProcess documentationThe statements in this
description represent typical elements, criteria and general work
performed. They are not intended to be an exhaustive list of all
responsibilities, duties, and skills for this job.Danaher
Corporation and all Danaher Companies are equal opportunity
employers that evaluate qualified applicants without regard to
race, color, national origin, religion, sex, age, marital status,
disability, veteran status, sexual orientation, gender identity, or
other characteristics protected by law. The ---EEO is the Law---
poster is available here.Job SummaryJob number: R1131565Date posted
: 2020-11-10Profession: Human ResourcesEmployment type: Full
time
Keywords: Danaher Corporation, Sunnyvale , HR Services Desk Manager, Executive , Sunnyvale, California
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