HR Services Desk Manager

Company: Danaher Corporation
Location: Sunnyvale
Posted on: January 12, 2021

Job Description:

Job Title: HR Services - Desk ManagerJob Location: SunnyvaleJob Profile (Level-Job Family): M1 HR OperationsPOSITION SUMMARY: The HR Representatives team is at the heart of U.S. people transactions at Cepheid and their related systems, processes, and policies including onboarding and offboarding of associates and other programs covering the entire associate life cycle. This position will manage the US HR Representatives (called the HR.Info team) and will work with the global HR staff, including HR business partners, Talent Management team, and Talent Acquisition team, as well as with cross-functional partners like IT, Payroll, and Facilities teams. The HR Service Desk Manager will have a passion for developing and inspiring people, as well as for HR and continuous process improvement, with a customer-service orientation.ESSENTIAL JOB RESPONSIBILITIES:Manage a team of 5-7 HR Representatives directly responsible for first-line support for all inquiries from associates and managers regarding programs, policies, and procedures; for new hire onboarding/I-9s; and for data entry in Workday systemEvolve and document internal processes and procedures with the teamWork directly on incoming HR requests, if neededEncourage and model a strong team attitude and cultureEnsure all processes are executed in accordance with government regulations (application of Federal, state and local labor laws)Supports continuous improvement projects, such as improving data integrity, processes, and workflows. Partners with others to increase process efficiencies and/or support productivityMay manage projects requiring coordination with other teams and process improvement projects, and may assist in developing and implementing policies, procedures, and training materials to maximize efficiencyTRAINING RESPONSIBILITIES:Complete all assigned and required training satisfactorily and on timeFor people managers, ensure your associates attend and complete all required trainings satisfactorily and on time.MINIMUM REQUIREMENTS:Education and Experience (in years): High school diploma (or equivalent experience) with 8 years of related work experience OR Bachelor---s degree with 5 years of related work experience3-4 years of direct people management experience, with track record of success fostering teamsStrong interpersonal skills with ability to communicate complex information in a straightforward, understandable manner and to communicate with employees at all organizational levelsDiscreet in handling confidential/sensitive informationComfortable working in a fast paced, constantly evolving, team environmentSelf-directed, detail-oriented, problem solver with strong critical thinking skills and ability to come up-to-speed rapidlyExceptional customer service focusPassion for building teams and developing individualsKnowledge and Skills: Proficient skill in using a variety of computer applications, including Microsoft Outlook, Excel, Word and PowerPointPREFERRED REQUIREMENTS:Knowledge and Skills: Workday systemInternal controlsData entry and retentionBusiness processes and workflowsHR and compliance reportingProcess documentationThe statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The ---EEO is the Law--- poster is available here.Job SummaryJob number: R1131565Date posted : 2020-11-10Profession: Human ResourcesEmployment type: Full time

Keywords: Danaher Corporation, Sunnyvale , HR Services Desk Manager, Executive , Sunnyvale, California