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Senior Manager, Procure To Pay Services

Company: AbbVie
Location: Sunnyvale
Posted on: January 16, 2020

Job Description:

The Senior Manager Procure to Pay Services is accountable for and leads the delivery of end-to-end Procure to Pay (PTP) AbbVie Service Delivery and Finance Operating Model (FOM) for Pharmacyclics and the Bay Area SSF site by applying purchasing and finance process expertise, and outstanding people skills in managing in-house and outsourced resources across organization. The Sr. Manager PTP Services has both internal and external recognition as PTP process expert, leading the Procure to Pay operations with a strong focus on continuous team/process effectiveness while ensuring compliance with external laws and company's guidelines. A permanent focus on customers' needs and satisfaction will be the key success factor for this role. Main Responsibilities

  • Lead the day to day business managing the end-to-end process in multiple target operating model systems DSP, DIT/Fiori, SRM, SAP, Hubwoo and others on behalf of the business
  • Accountable for building, managing and developing the PTP Services team to ensure optimal organizational results, continuous improvements, enhancements as well as changes of process and system's functionality in line with end-to-end AbbVie Procure to Pay Finance Operating Model
  • Directly supervise individual contributors both entry level and experienced professionals
  • Accountable for stakeholder management at various levels
  • Lead optimal requisition and invoice resolution process with local business, vendor and BPO
  • Liaise with Business, Finance, Purchasing, Finance Shared Services (FSS) and BPO to perform month-, quarter-, and year end closure to meet internal and external requirements ensuring timely and satisfactory issue management, escalation and resolution
  • Ensure collaboration with FP&A and FSS to support the creation and reversal of accruals
  • Responsible to deliver the best level of business support to meet operational needs according to local and global PTP Service Level Agreements
  • Ensure a successful delivery of daily business requirements via PTP systems (DIT-Fiori, SRM, CTE) through effective facilitation, tracking, reporting and team management
  • Responsible for partnering with all local Procure to Pay stakeholders as well as with shared services teams within AbbVie and the business process outsourcer to ensure a satisfying process to solve problems including the escalation and solution
  • Primary accountability for ensuring compliance with PTP finance and purchasing policies (PTP, AVP, T&E), SOX controls as well as local tax and regulatory requirements, operational policies, methodology, and processes are consistently applied and executed to regulations and policies
  • Assist in the development of team members through training and coaching
  • Ensure sustainability of process change, identifying opportunities to partner with the business on organizational implications to ensure successful adoption
  • Support of internal and external auditors if requested
  • Active management, collaboration and deployment of Procure to Pay projects
  • Provides process and technical support to the business
  • Lead PTP and T&E communication, change management and training with internal and external stakeholders
  • Lead PTP and T&E projects, continuous improvements, initiatives, and deployment of tools, frameworks and processes
  • Develop key relationships with functional leaders, key stakeholders, local key users and Subject Matter Experts to promote the deployment of improvement initiatives and adoption to change
  • Manage PTP and T&E quantitative and qualitative key performance analyses metrics and dashboards Requirements / Qualifications
    • BA/BS in Finance or Business Adminitration, Masters Degree in relevent field/area preferred
    • 5-8 years plus of industry or consulting experience in Finance, Purchasing, project management and/or process optimization
    • Demonstrated hands-on experience in large scale ERP SAP and Global Target Operating Model implementation and post-implementation project(s)
    • Proven ability to lead and implement process end-to-end and continuous improvement
    • Demonstrated ability to set priorities, establish clear expectations and execute identified service/target operating models
    • Experience in the areas of process optimization, change management, process management and standardization
    • Strong influencing and relationship skills
    • Excellent root cause problem solving and process mapping skill
    • Ability to liaise with, speak and present at all organizational levels
    • Distinctive customer focus and ability to satisfy customer needs
    • Proven ability to work with cross-functional teams
    • Hands-on experience of training and coaching others to support process standardization
    • Strong communication and relationship management skills, able to influence without direct authority
    • Previous experience in the areas of Finance Operational Excellence, Finance Audit, FP&A, PTP or T&E process management/optimization
    • Demonstrated skills to lead change management and to implement new processes
    • Distinctive team player, positive attitude, high motivation and very focused
    • Goal-oriented and high skills in time and project management
    • Demonstrated skills in motivation of teams, organisation of high workloads, setting priorities and in coordinating a high number of very different tasks
    • Prior experience in large scale projects and system/TOM deployment is valued Job

Keywords: AbbVie, Sunnyvale , Senior Manager, Procure To Pay Services, Executive , Sunnyvale, California

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