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Professional Services Engineer

Company: Fortinet
Location: Sunnyvale
Posted on: September 14, 2019

Job Description:

Responsibilities: Provide professional, timely onsite technical services for clients, including security design, testing, deployment, optimization and management services. Work with customers remotely and onsite; develop statements of work; track and report status. Develop and maintain core competency on Fortinet's entire product line and technologies Develop and maintain expert level technical and marketing knowledge in the following technology disciplines as they relate to Fortinet's products:o Network Security Infrastructure - Switching, Routing and Availability.o Network security systems - centralized configuration, administration, email and reportingo Basic competitor knowledge Write while papers, tech notes and other high-level documentation as required. Interface with Fortinet's business and technology partners within designated technology discipline and distribute that knowledge to the team. Accurately scope out customer requirements and write Statements of Work engagement documents. Work closely with other technical and sales departments within Fortinet. Provide project management or input to project management for engagements Uses standardize methods, processes and tools. Requirements 5+ Years experience in LAN/WAN /Internet Support or Administration1+ Years experience with Network Security ProductsSolid understanding of general security and networking principals and technologies such as:o Switching, Routing and the OSI modelo Firewalls, VPN, Anti-Virus and Content Filteringo Intrusion Detection and PreventionStrong general knowledge of common networking and security protocols and applications such as TCP/IP, HTTP, SMTP, FTP, DNS, IPSec, PKI, OSPF, RIP, VLANs Well Developed and Effective communication and presentation skills Ability and competence to write technical material for training, white papers using applications such as Power Point, Word and Visio. Excellent troubleshooting skills. Ability to work well under pressure and handle confrontation when necessary Extensive travel, up to 70% #LI-MG1#GD EEOC / AAP Accommodation: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-7700 of accommodations@fortinet.com for assistance. EEO: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.Fortinet participates in E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records

Keywords: Fortinet, Sunnyvale , Professional Services Engineer, Engineering , Sunnyvale, California

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