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Senior Solutions Engineer - Customer Facing

Company: CyberCoders
Location: Sunnyvale
Posted on: July 14, 2019

Job Description:

Senior Solutions Engineer - Customer Facing
If you are a Solutions / Escalation Engineer with customer-facing experience, please read on!
Top Reasons to Work with Us
1. Our state-of-the-art products position us as a pioneering industry leader in managing the software development cycle!2. We have changed the way coders are building, managing and distributing software!3. We are setting up the future of software development and DevOps tooling chain!
What You Will Be Doing
- Work as a Consultant in both Pre-Sales and Post-Sales environments- Act as support technical lead; mentor team of support engineers to provide enterprise-level customer support while working directly with customer teams to ensure success with our software products- Build long-term relationships with customers to promote growth of adoption and accounts- Represent company at conferences and other events- Influence roadmap of product based on customer needs and feedback- Troubleshoot developer support cases
What You Need for this Position
- BS or equivalent in Computer Science/Computer Engineering, or related field preferred- 5+ years experience with Enterprise infrastructure & operations - storage, network, security, cloud (public, on-prem)- 2+ Years Customer facing experience- 2+ Years hands-on software development experience(Technologies: CI Server (Jenkins, TFS/VSTS), git (Github, bitbucket, gitlab), Artifactory, Build tools (maven, gradle, npm, docker etc.), Chef, Docker, Kubernetes)
What's In It for You
Fun work environment and unlimited potential for growth in a late-stage start-up! Competitive Salary and Benefits package (Company pays 90% of employee and Family benefits)

So, if you are a Senior Solutions Engineer with customer facing experience, please apply today OR email your current resume to Kat.Lawrence! (please include job title in email subject line)
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Sunnyvale , Senior Solutions Engineer - Customer Facing, Engineering , Sunnyvale, California

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