Remote Senior Technical Support Engineer
Company: VirtualVocations
Location: Sunnyvale
Posted on: August 1, 2022
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Job Description:
A training software development company has a current position
open for a Remote Senior Technical Support Engineer.
Core Responsibilities Include:
Owning and resolving technical issues and customer concerns
Creating technical and customer-facing documentation
Collaborating cross-functionally with our QA, Engineering, Customer
Success, and Sales teams
Skills and Requirements Include:
Outstanding customer service skills, including active listening &
empathy
Can troubleshoot, diagnose, and resolve technical issues
Have strong attention to detail
A natural problem solver
Can clearly communicate technical information to a non-technical
audience
Keywords: VirtualVocations, Sunnyvale , Remote Senior Technical Support Engineer, Engineering , Sunnyvale, California
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