Senior Human Performance Engineer/Human Factors Engineer

Company: Intuitive
Location: Sunnyvale
Posted on: May 15, 2022

Job Description:

Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere-we strive to foster an inclusive culture built around diversity of thought and mutual respect.We lead with inclusion and empower our team members to do their best work as theirmost authentic selves. Passionate people who want to make a difference drive our culture-our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together,let's advance the world of minimally invasive care.Job DescriptionPrimary Function of Position:This position is responsible for all phases of receipt, movement, storage, tracking, and shipment of service materials and tools required for field service and order fulfillment. - - Job duties include: materials transactions using SAP and trouble-shooting; perform document and reconcile inventory cycle counts; manages interfaces with delivery carriers; and facilitates support of daily service operations throughout the warehouse. -Roles and Responsibilities:

• Ensure timely shipment of all outbound FRU shipments to meet contractual obligations and customer requirements
  • Able to resolve receiving and shipping issues
  • Able to process FRU orders for domestic (U.S.) and international customers
  • Manage international shipping documentation requirements
    • Able to train in use of business operations software to record and trouble-shoot data transactions
      • Conduct daily cycle count
      • Maintain warehouse safety and housekeeping per 5S principles
      • Maintain an excellent attendance record
      • Follow all corporate, regulatory, safety policies and procedures
      • Train and certify for use of material handling (fork lift and pallet jack) equipment per policy and procedures; audit safety inspections of equipment
      • Fulfill employee training record requirements/updates per supervisor's direction
      • Perform other projects or duties as assigned.
      • Meet departmental goals/objectivesQualificationsSkill/Job Requirements: Competency Requirements: (Competency is based on: education, training, skills and experience.)In order to adequately perform the responsibilities of this position the individual must:
        • Possess high school diploma, AA degree preferred
        • Prior warehouse (1-2 years) or experience in all aspects of receiving, shipping, and manufacturing operations support
        • Inventory management experience (cycle counts, physical inventory)
        • Process shipments using FedEx Ship Manager
        • Prior medical industry experience
        • Prior experience and/or certification in operating material handling equipment
        • Ability to lift 35 pounds frequently each day
        • Extensive walking and repetitive physical motion (squatting, bending, lifting) is required (at least 70% of hours worked)
        • Able to demonstrate accuracy and thoroughness in completing work assignments while complying with verbal and written instructions
        • Prior computer experience (including MS Office products and ERP systems) preferably SAP and Agile.
        • Knowledge of kanban systems and other lean material handling principles
        • Excellent verbal and written communication skills
        • Highly customer and service focusedAdditional InformationAll your information will be kept confidential according to EEO guidelines.Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. - Details can vary by role.Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Shift : Day Travel : 25% of the timeTravel Requirements:25% of the time Shift:Day

Keywords: Intuitive, Sunnyvale , Senior Human Performance Engineer/Human Factors Engineer, Engineering , Sunnyvale, California