Customer Quality Engineer
Company: XP Power
Location: Sunnyvale
Posted on: May 9, 2022
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Job Description:
We are looking for a dynamic individual to fill the role of
Customer Quality Engineer. The person would be the focal person for
all customer quality related matters including interfacing with the
customer, investigating issues and working with internal teams to
identify solutions. We are looking for an innovative, independent
and flexible self-starter that is up to the challenge of doing this
job and joining our growing company. KEY RESPONSIBILITIES
Responsible for managing customer quality issues, interfacing with
customer quality contacts and customer quality reports and
presentations as required Implement quality planning, control plan,
FMEA, inspection methodology, and root cause analysis. Collaborate
with Operations and Engineering to improve efficiencies through the
improvement of in-house and supplier manufacturing processes,
product design/quality/reliability. Collaborate with Operations and
Engineering to identify root cause and implement
corrective/preventive actions to address customer issues Developing
and managing KPI's, databases and countermeasures as required for
continuous improvements Team member for supplier activities
relating to: supplier quality, supplier corrective actions
Responsible for the revision of internal procedures as applicable
to implement a comprehensive customer quality management program
Responsible for continual improvement activities to enhance the
quality system, such as 5S, Kaizen, Lean manufacturing, SPC. Other
duties as assigned Key Qualifications and Skills At least 7 years
experience in the electronics industry --- preferably in the power
supply design and manufacturing industry Have excellent verbal and
written communication skills. Able to work independently and
successfully in a team environment. Expertise with modern quality
principles; including 8D, 5 Whys, fish bone, FMEA---s Expertise in
data analysis and statistical process controls IPC standard
electronic experience and metal fabrication process. Some travel
across North America or Asia may be required. Minimum of a 4-year
college education. Preferably Electrical/Electronics engineering.
Experience with Power Supplies and/or RF products At least 5 years
or more of relevant experience. WHY WORK FOR US? XP Power provides
a safe and healthy working environment that is stimulating and
collaborative, where employees are empowered to make a real
difference. We place our people at the heart of everything we do.
We understand that if we provide our people with the ultimate
experience, they will provide the ultimate experience to our
customers. Benefits: 100% Employer Paid Medical, Dental and Vision
Insurance for Full-time Employees Annual Profit-Sharing Bonus
(Percentage dependent on company profitability) Mental Health
Benefits Company 401(k) Match Paid Time Off (Accrual starts at 3
weeks per year and increase to 4 weeks during the 3rd year and 5
weeks during the 5th year) Company Paid Holidays (12 day per year)
Paid Time for Volunteer Work (up to 8 hours per year) Employer Paid
Supplemental Short-Term Disability Insurance (salary continuation
up to 66 2/3%) Veterinary Pet Insurance Free Snacks (at most
locations)
Keywords: XP Power, Sunnyvale , Customer Quality Engineer, Engineering , Sunnyvale, California
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