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Connectivity Solutions Engineer (Helpdesk/Networking)

Company: Kelly IT
Location: Sunnyvale
Posted on: July 1, 2020

Job Description:

Connectivity Solutions Engineer (HelpdeskNetworking) Location Sunnyvale, CA Duration 6 months Rate 35 per hour This is a customer facing role and we are looking for someone that has performed helpdesk and or networking support with a focus on connectivity. The ideal candidate would be someone with experience on hospital info systems or previously worked with a hospital. Main highlights needed are ASTM or HL7 and Salesforce, SQL andor LIS would be a plus. DUTIES Assist customers to configure new systems and connect them to hospital networks and Laboratory Information Systems Troubleshoot and resolve network connection issues Conduct advanced analysis, run diagnostic tests, and interpretation of test results. MINIMUM REQUIREMENTS Bachelor's Degree (or equivalent) in biomedical engineering IT with two or more years of relevant experience in clinical laboratory instrumentationsoftwaresystems or in Technical Support Strong working knowledge in ASTM, HL7, POCT01 or an equivalent communication protocol is required Work experience or certification in one or more of the following in the following is a plus Network and System Administration Microsoft Windows serverdesktop PC support Information security and IT risk assessment ComTIA A+, Network+, Security+, MCSA Experience using andor troubleshooting one or more of the following preferred Laboratory Information Systems (LIS) Laboratory analytical diagnostic equipment, medical devices and software IT and computer networkingcommunication protocols MS Windows Operating systems and databases (MS SQL) PCR and Microbiology, Molecular Biology Oncology or Virology Patient sample preparation and collection workflow Experienced user of laboratory analytical diagnostic equipment or medical devices Fluent English (written and oral) is required (additional languages would be an advantage - French, Italian, German, Russian, Spanish, Portuguese) Customer-oriented - understands customer expectations and empathizes with customer patient needs Knowledge and use of commercial computer application packages (MS Office) Familiarity with SalesForce.com (or similar CRM System) a plus Ability to read and decipher system logs Able to follow complex procedures and processes Excellent written and verbal communication skills Curious self-motivated with the ability to learn a complex technology platform quickly Proactively analyzes complex problems, draw conclusions and propose precise action plans Builds collaborative work relationships with different teams, including Field Service, Sales, Marketing and Quality Thrives in a dynamic and fast-paced environment Why Kelly Registered ? By partnering with KellyRegistered IT, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward. About Kelly Registered At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporarynontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Kelly IT, Sunnyvale , Connectivity Solutions Engineer (Helpdesk/Networking), Engineering , Sunnyvale, California

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