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Technical Writer

Company: IntelliPro
Location: Sunnyvale
Posted on: January 16, 2022

Job Description:

Duration: 12-month contract with a possibility of extension

Max Pay Rate: $58/hr

Work Location: Sunnyvale, US (remote to start)

Hours: 40 hours

Pre-screening Questions:

  • What makes a good documentation?
  • Describe how you documented your most technical project?
    Position Description

    Please share samples (at least 2-3) of the candidate's writing samples over the last 6-month period.

    Technical writer and editor wanted for CoreDev - the central team that builds the infrastructure, libraries and tooling platforms for the entire developer population for our client's products. The person in this role will partner very closely with Eng, UX/UI, PM leads at CoreDev to help build narratives (e.g. user success stories, value prop statements, objection handling documents etc.) to evangelize & drive consideration/adoption for CoreDev builds. The end-user audience for these narratives will be the developer population at our client's company - so the narratives have to balance the right technical details with consiceness.

    They will achieve this through a 2-step process, namely:
    • Quickly learning about the products in our stable (e.g. server platform frameworks, Android and iOS app frameworks, workflow solutions etc.) through any/all existing tech documentation (e.g. product pages/microsites, product white papers, user guides etc.), online Grow courses and chats with Eng/PM/UX leads etc.
    • Understanding the primary objective, target audience and use case(s) for the narratives we build (e.g. product one-pagers, value prop statements, case studies) to flush out the right content.
      CoreDev has 100+ products in its stable, so the person in this role needs to be a very fast & curious learner - they will have to develop a strong baseline understanding of our products to pull these narratives together. They will work on 2-4 product engagements per quarter depending on inbound requests and product launch timelines.

      This person needs to have a very strong balance of technical fluency (ability to comprehend complex technical concepts, product and feature builds) with storytelling/editing skills. On a day-to-day basis, this person will manage these 2-4 projects in parallel, closely following our style and formatting guidelines, seeking inputs, guidance and feedback from Eng, UX/UI and PM leads and driving final approvals on completed go-to-market collaterals from leadership.

      Skill/Experience/Education

      Mandatory/Minimum qualifications:
      • At least 3+ years of mandatory experience writing and editing for highly technical audiences, including software developers, engineers and system administrators
      • Experience reading and understanding source code written in Java, C++, JavaScript, or Objective C; API documentation knowledge
      • Proficiency with HTML, CSS, and Markdown
      • Ability to understand highly technical concepts and create content that explain them clearly without the use of jargon
      • At least 2+ years of experience working with engineering and product management teams
        Additional/desirable skills:
        • Tech journalism/tech support background
        • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
        • Experience of working on internal-facing tech documentation
        • Creating technical diagrams; Writing how-to guides for developer tools; Have experience with API docs, developer tools, releases and release notes.

Keywords: IntelliPro, Sunnyvale , Technical Writer, Advertising , Sunnyvale, California

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