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Community Moderator (1 week - short term)

Company: Advanced Systems Group, LLC
Location: Sunnyvale
Posted on: April 5, 2021

Job Description:

Advanced Systems Group, LLC (ASG) provides onsite managed services for a prominent global tech company based in Mountain View. We are looking for moderators to help us support a major event. This will be full-time work for 6 days (May 13th-14th, May 17th-20th). We'll need moderators in both the US and EMEA time zones.

Responsibilities

  • Moderate chat comments and remove any comments in violation of community guidelines across videos, posts, and live chats on various social platforms.
  • Escalate complaints/issues to the social team when necessary.
  • Provide feedback insights gained from community moderation into the moderation team.

    Requirements
    • 1-2 years of moderation experience on social media platforms
    • Fluent in English
    • Ability to remain calm, and focused in fast-paced environments
    • Very fast and reliable home internet connectivity
    • Ability to troubleshoot own devices & connectivity
    • Must be comfortable working remotely
    • Strong communication skills
      Preferred qualifications:
      • Basic understanding of programming or technical jargon
      • Community management experience/knowledge of relevant tools
      • Experience with YouTube Studio
      • Fluent in two or more languages
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Keywords: Advanced Systems Group, LLC, Sunnyvale , Community Moderator (1 week - short term), Advertising , Sunnyvale, California

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