Collections Head
Company: VirtualVocations
Location: Sunnyvale
Posted on: November 19, 2023
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Job Description:
A company is looking for a Head of Collections in various
locations across the United States.
Key Responsibilities:
Design, test, and iterate on collections programs and processes
across communication channels
Define key performance indicators and track operational success
metrics
Partner with credit team to define collections strategy and
policies for credit products
Required Qualifications:
5+ years of experience in designing and managing credit card
collections programs
Strong quantitative analytical skills
Strong working knowledge of federal and state debt collection
laws
Experience recruiting and managing operations teams
Ability to simplify complex programs and focus on key areas of
leverage
Keywords: VirtualVocations, Sunnyvale , Collections Head, Accounting, Auditing , Sunnyvale, California
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