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Collections Head

Company: VirtualVocations
Location: Sunnyvale
Posted on: November 19, 2023

Job Description:

A company is looking for a Head of Collections in various locations across the United States.
Key Responsibilities:

Design, test, and iterate on collections programs and processes across communication channels
Define key performance indicators and track operational success metrics
Partner with credit team to define collections strategy and policies for credit products

Required Qualifications:

5+ years of experience in designing and managing credit card collections programs
Strong quantitative analytical skills
Strong working knowledge of federal and state debt collection laws
Experience recruiting and managing operations teams
Ability to simplify complex programs and focus on key areas of leverage

Keywords: VirtualVocations, Sunnyvale , Collections Head, Accounting, Auditing , Sunnyvale, California

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