SunnyvaleRecruiter Since 2001
the smart solution for Sunnyvale jobs

Veterans Preferred - TurboTax Live Tax Associate - Virtual Nationwide Opportunity!

Company: Intuit
Location: Sunnyvale
Posted on: April 8, 2021

Job Description:

Military Veterans are Encouraged to Apply. Description Overview Veterans and military families encouraged to apply! If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities - This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns - Compiling/preparing tax returns for TurboTax Customers - Gathering/organizing and accurately entering customer data in the federal and state tax returns for review - Communicate directly with the customer as needed - Coordinate customer meetings and follow-up - Communicate updates to credentialed tax experts on assigned customers - Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations - Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries - Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: - Accurate and complete customer data entered in tax returns for credentialed tax expert review - High quality customer interactions and experiences - Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions - Proficient with technology and solid knowledge of computer operations and software. - Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer - Document customer interactions - Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Qualifications - College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax - Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules - Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. - Prior tax preparation experience in a tax practice or retail setting required. - PTIN required - Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA - Strong customer service skills with ability to empathize and instill confidence - Ability to work within a team to assist in preparation of accurate tax returns in a timely manner - Strong Research skills and the ability to quickly use online resources to find answers - Critical thinking and problem solving - Persistence and determination - Willingness to utilize audio/visual tools to communicate with customers --- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well --- Friendly and reassuring on camera - Bilingual (English/Spanish) communication skills (written & spoken) a plus

Keywords: Intuit, Sunnyvale , Veterans Preferred - TurboTax Live Tax Associate - Virtual Nationwide Opportunity!, Accounting, Auditing , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


FINANCIAL SOLUTIONS CONS I-PERSONAL BANKER-AUBURN AL AREA-AU
Description: FINANCIAL SOLUTIONS CONS I-PERSONAL BANKER-AUBURN AL AREA-AUBURN MAIN BRANCH BBVA USACalifornia Consumer Privacy Act CCPA Notice at Collection and Privacy Policy The following CCPA Privacy Statement (more...)
Company: Bbva Renting SA
Location: Auburn
Posted on: 04/11/2021

Senior Accountant
Description: About Prime GroupFounded in 1989, Prime Group is a closely held, continually growing private equity firm with over 10 billion in assets under management. We operate under two marquees: Prime Finance, (more...)
Company: Prime Group
Location: San Francisco
Posted on: 04/11/2021

Tax Manager
Description: Our client is a Top Public Accounting Firm serving ultra high-net-worth individuals, families, businesses, and non-profit organizations. They're currently seeking Tax Managers with High Net-Worth, Individual (more...)
Company: Next Level Recruiting, LLC
Location: San Francisco
Posted on: 04/11/2021


Senior Associate, Client Relations Team, Prestigious Family Office
Description: Our client is a very prestigious family office that is looking for a senior associate to join their growing team in San Francisco. br OpportunityThe Senior Associate will work closely with the Senior (more...)
Company: Hunter SF
Location: San Francisco
Posted on: 04/11/2021

Financial Advisor
Description: TITLE: FINANCIAL ADVISOR DEPARTMENT: INVESTMENT SERVICES STATUS: EXEMPT JOB CODE: 3201 GENERAL DESCRIPTION:Meet with Credit Union members to advise, develop, recommend, implement and monitor financial (more...)
Company: Golden1 Credit Union
Location: Sacramento
Posted on: 04/11/2021

Banking & Treasury Management Sales Associate
Description: This dynamic role requires a person who can collaborate on Technical ALM topics across multiple business stakeholders and drive change through various transformational initiatives. Key responsibilities (more...)
Company: Citigroup
Location: San Francisco
Posted on: 04/11/2021

Senior Data Scientist, Business Analytics
Description: TuneIn is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current employees, will temporarily work (more...)
Company: TuneIn
Location: San Francisco
Posted on: 04/11/2021

Controller - Real Estate Fund - WLB
Description: Ref ID: 00758865Classification: ControllerCompensation: DOEFor immediate consideration, message me directly on LinkedIn - Jeffrey AbramsOur client is a well-capitalized private real estate firm with expertise (more...)
Company: Robert Half
Location: San Francisco
Posted on: 04/11/2021

First Year Tax Professional
Description: What you'll do... br br Joining H R Block as a First Year Tax Professional means you'll have the support of an expert team, dedicated to providing you with the advanced tax training you'll need to (more...)
Company: H&R Block
Location: Placerville
Posted on: 04/11/2021

Staff Accountant - Fintech - 100% Remote
Description: Ref ID: 00906309Classification: Staff AccountantCompensation: 35.00 to 40.00 hourlyA growing FinTech firm in San Francisco Financial District is seeking a Staff Accountant to join their team. Conveniently (more...)
Company: Robert Half
Location: San Francisco
Posted on: 04/11/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Sunnyvale RSS job feeds