Manager, User Experience Research (HFE)

Company: Johnson & Johnson
Location: Santa Clara
Posted on: May 8, 2024

Job Description:

Job Description - Manager, User Experience Research (HFE) (2406180138W) Manager, User Experience Research (HFE) - 2406180138W Description Johnson & Johnson Medtech is recruiting for a Manager, User Experience Research (HFE). This position is located in Santa Clara, California. At Johnson & Johnson Medtech, we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH), Surgical Robotics (OTTAVA), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara) and Cincinnati. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. Overview You will lead all aspects of user experience (UX) research for robotics, establishing the discipline as a key pillar in the Human Factors & Experience Design (HFXD) team. The team you'll manage includes both UX researchers and human factors engineers (HFE). The scope of the research will span multiple robotic platforms and projects, with a focus on investigating and improving our users' experience in a broad sense. As a people leader on our team, it is critical that you help shape a team culture that is inclusive, creative and obsessed with improving experiences for our users. We strive to create impactful work while also creating a positive environment for us all to work in. Does this sound like an opportunity that fits your skills and ambition? If so, we encourage you to apply! Key Responsibilities

• Lead UX research activities for the MONARCH and OTTAVA robotic systems
• Manage a mixed team of UX researchers and HFEs, aligning their work and talents to our business needs
• Champion UX in the business and partner closely with leaders in other HFE teams, design and product management to nurture a shared UX vision
• Craft data-driven strategies and action plans to deliver UX improvements to our systems
• Ensure the work produced by the team follows industry-standard research methodologies and processes
• Grow the UXR team's capabilities both by developing existing talent and hiring in new talent as we continue to grow Qualifications Education:
  • BA/BS degree in human factors, cognitive psychology, industrial engineering, or other relevant field. Required Skills & Experience:
    • Minimum of 8 years of relevant professional experience (6 years with a master's, 4 years with a PhD)
    • Minimum of 2 years of work experience as a people leader
    • Experience managing internal and external team members (e.g. vendors) to run user research
    • Advanced skill level in methods for qualitative and quantitative research
    • Track record of influencing both strategic and tactical product decisions with insights derived from research studies
    • Experience improving both physical and digital user interfaces through research
    • Effective organizational skills to advance research activities across multiple teams and projects Preferred Skills & Experience:
      • Experience working across all phases of product development, from user requirements definition to validation of a design, all the way to launch and in-market monitoring
      • Experience managing UX research in a fast paced corporate environment Other:
        • Ability to travel up to 25%, international and domestic, is required The anticipated base pay range for this position is [$139,500] to [$224,825]. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below. Eligible for benefits to include medical, dental, vision and time off as well as any others as provided for in the applicable Collective Bargaining Agreement. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin,or protected veteran status and will not be discriminated against on the basis of disability.andEqual Employment Opportunity Posters GINA Supplement. If you are an individual with a disability, please check ourpage for information on how to request an accommodation.Disability Assistance This site is governed solely by applicable U.S. laws and governmental regulations. Please see our. Use of this site constitutes your consent to application of such laws and regulations and to our. Your use of the information on this site is subject to the terms of our. You should view thesection and the most recent SEC Filings in thesection in order to receive the most current information made available by Johnson & Johnson Services,Inc.with any questions or search this site for more information.Privacy Policy Privacy Policy Legal Notice News Investor Contact Us
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Keywords: Johnson & Johnson, Sunnyvale , Manager, User Experience Research (HFE), Executive , Santa Clara, California