Senior Director, Global DBS Growth Leader
Company: Cepheid
Location: Sunnyvale, CA
Posted on: September 27, 2018
Job Description:
Work with business partners in Marketing, Sales and Service to
achieve breakthroughs in growth. As a member of the Commercial
Operations Team, use the tools and methods of Danaher Business System (DBS) to
solve problems and implement process improvements to achieve key
business objectives with DBS fundamentals that incorporate Voice of
Customer, Value Stream Mapping, Standard Work, Transactional Process
Improvement, Kaizen, 5S, Problem Solving, and Visual & Daily Management. Work with
Sales, Marketing and Service organizations to develop and manage a
funnel of growth initiatives to achieve Policy Deployment (PD) and
strategic plan objectives and improve functional efficiency. Assist commercial
leaders to create a DBS Roadmap (how to use DBS tools to drive sustainable
results). Train and install foundational capabilities in PD, Action
Planning, Key Performance Indicator (KPI) management. Work with central and
regional organizations to create KPI bowlers and Visual Management to
sustain commercial process improvement. Work with commercial teams to
install and drive good daily management (DM) and problem solving processes
(PSP) to find root cause and countermeasure for driving/delivering growth
plans. Proactively lead root cause/countermeasure resolution of
commercial and transactional performance issues. Drive ever improving results
by leveraging DBS tools, consulting skills, and change management
process. Support Sales, Marketing and Service leaders to deploy, improve,
and sustain standard work for key processes, including, for example,
Lead Management, Market Visibility & Segmentation, Global Key
Accounts Process selling, Marketing Mix Evaluation and Performance, Demand
Generation Campaign Development and Execution, Digital Marketing, Lead
Management / Qualification, Sales Funnel Creation and Management, Sales
Coverage, and Direct and Indirect Sales Effectiveness/Conversion. Identify
best practices, standardize and share across regions. Benchmark and
incorporate best practices from other Danaher OpCos. Schedule, charter, and
facilitate kaizen projects. Ensure effective sustainment of results and
support problem solving as needed to close gaps to targets. Directly
provide formal and informal DBS training and coaching. Augment with
other sources of training and coaching (Cepheid DBS team, DHR DBSO, outside
sources). Improve DBS training and facilitation by pursuing certification
in DBS tools for yourself and others. Evaluate and approve other
associates for tool certification. Education and Experience Requirements: Master’s degree (or foreign education equivalent) in
Business Administration, Marketing, Finance or related and two (2) years
of experience in commercial process improvement within the global
diagnostic or medical device field in high growth markets; OR Bachelor’s
degree (or foreign education equivalent) in Business Administration,
Marketing, Finance or related field and five (5) years of experience in
commercial process improvement within the global diagnostic or medical
device field in high growth markets. Experience must include: two (2) years of experience applying
Daily and Visual management, 5S, Target Process Improvement,
Transformative Marketing and other process improvement tools to drive commercial business
results; two (2) years of experience in leading and managing customer
facing teams to facilitate cross-functional process improvement events with
commercial teams; one (1) year of experience in managing and facilitating
Voice of the the Customer programs involving continuous customer satisfaction
survey pro programs, including Net Promoter Score. Position requires 50% travel. Position is a telecommuting
position and can b be performed from anywhere in the U.S. Interested candidates should email resumes -- with reference to
the job title to hr.info@cepheid.com
Keywords: Cepheid, Sunnyvale , Senior Director, Global DBS Growth Leader, Business , Sunnyvale, CA, California
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